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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews
Call Dealership (847) 794-4821
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1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

February 09, 2022

Never disappointed with the experience at this dealership. It’s a well run facility that strives to make every visit very comfortable for the customer. More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Report | Print
Feb 09, 2022 -

Lexus of Arlington responded

Thank you so much for your excellent review, Ed! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

February 09, 2022

The experience was exceptional and I’d highly recommend. I didn’t have to wait a long time and communication was great More

by Grantreaction
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Report | Print
Feb 09, 2022 -

Lexus of Arlington responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 08, 2022

The service department was fast, efficient, and very professional. I was in and out quickly and was extremely impressed with the entire staff and facilities. More

by MIKEMARTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Report | Print
Feb 08, 2022 -

Lexus of Arlington responded

Thank you, Mike! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

February 08, 2022

They got me in an out under an hour. Everyone was friendly and provided great service! More

by BELL2318ew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Report | Print
Feb 08, 2022 -

Lexus of Arlington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

February 08, 2022

I got a UX250 Hybrit Car from Lexus of Arlington. They are the best team. I will recommend them to everyone More

by m_m_k_2727
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Horwitz, Jamie Brown
Report | Print
Feb 09, 2022 -

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

February 07, 2022

Service was quick and done to my satisfaction. Jose was really great and kept me informed on in what work is being done on that car. Excellent facility and friendly staff! More

by Tarun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Report | Print
Feb 07, 2022 -

Lexus of Arlington responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks, Jose, for choosing Lexus of Arlington!

February 07, 2022

Too expensive for the service , long waiting time. Run calibration cost $380+, brake also $200 more than other places More

by JESSE_XUJIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lori Devega
Report | Print
Feb 24, 2022 -

Lexus of Arlington responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

February 07, 2022

Excellent experience great to work with, wonderful customer service no pressure higly recommended to friends and family More

by TERNOPIL4
Customer Service
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Report | Print
Feb 08, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 07, 2022

Everything was great! I am always satisfied when I come to this dealer. Thanks, grant More

by Grant_ondo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Report | Print
Feb 08, 2022 -

Lexus of Arlington responded

Grant, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 07, 2022

It went very well and was fairly quick. Arlington Lexus will definitely be my go to dealership for any future service needs. More

by izperez198
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Report | Print
Feb 08, 2022 -

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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