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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

April 19, 2022

Jose is wonderful. He is truly an ambassador for the dealership. I have had the opportunity to work with several of the service people. He was the most trustworthy by f More

by PLOWBOY605887
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi, Josie Garcia
Apr 19, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with Jose and our team. We're glad to hear we delivered such a great experience!

April 18, 2022

Ed, the service rep was well informed and explained the service that was required in detail More

by MIKE@DESPLAINESGLASS
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Apr 18, 2022 -

Lexus of Arlington responded

Mike, Thanks for sharing your thoughts about your experience with Lexus of Arlington. Edwin and our team appreciate your business and hope to see you again soon!

April 18, 2022

Very professional and knowlegeble. Would recommend to others. Finally tire replacement at the dealership is comparative More

by GARRY.TSYPIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Apr 18, 2022 -

Lexus of Arlington responded

Garry, Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad Josie was able to help, and we hope to see you again!

Apr 19, 2022 -

GARRY.TSYPIN responded

you guys are the best. i have a lot of maintenance coming up on my LX470. do you have any promotions coming up?

April 18, 2022

I asked that my tires be checked by the Lexus dealer nearest me in Indianapolis prior going on vacation. I was told they were perfectly safe. Less than 48 hours later, I had a flat on I-290. The cord More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie
Apr 19, 2022 -

Lexus of Arlington responded

Thank you for taking the time to leave us your fantastic feedback and five-star rating. We appreciate your business, Judy. Our team looks forward to serving you again soon. Please let us know if we can be of any further assistance. We're always happy to help.

April 16, 2022

Service department has the most well-equipped personnel, professional in their courtesy to their customers More

by NOREPLY
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Apr 17, 2022 -

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

April 16, 2022

Clean building,good quality, pleaser staff. Need to wait your car around 1 hours, but after your car looks like a new. More

by nastya-ru81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
Apr 17, 2022 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

April 16, 2022

Very clean place and the people is very professional and respectful and the best thing is that they give you space to think of what you are buying . More

by CF81472
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Castro, Igor Zigic
Apr 17, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!

April 15, 2022

Nice Experience . Service advisor was very professional and explained everything in detail.Will visit again. More

by suparno_basu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Apr 15, 2022 -

suparno_basu responded

Thank you

April 15, 2022

We had a great experience with Vlad when we were deciding which car we wanted to purchase. He was knowledgeable, patient and very personable! More

by LPfile
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladamir Tanev, Rashard Grant
Apr 17, 2022 -

Lexus of Arlington responded

Thanks for your feedback on your recent visit to Lexus of Arlington. It's great to hear that Vlad was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle!

April 14, 2022

Great friendly service. Fast service. Very accommodating . Came up to us when it was complete. Nice smile More

by SCOTTRMATTINGLY66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Apr 17, 2022 -

Lexus of Arlington responded

Thank you for the kind words for our service department, Scott! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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