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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews
Call Dealership (847) 794-4821
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1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

April 22, 2022

Lexus always takes great care of my vehicle and gets service done quickly. I appreciate their positive friendly communication. More

by KKOMETER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Report | Print
Apr 22, 2022 -

Lexus of Arlington responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 20, 2022

Sales process was very easy. The finance department was overbearing on trying to upsell the extended warranty. The service department is helpful and not pushy. More

by AugsNX
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladamir Tanev, Yegor Azarov, Edwin Thalhammer
Report | Print
Apr 21, 2022 -

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your feedback regarding your easy sales process, our helpful service department, and how you feel we can improve and better ourselves. We appreciate your business and hope to see you again soon!

April 20, 2022

excellent service and location with qualified stuff , though I like it and use only this place. More

by LBIRGER
Recommend Dealer
Yes
Employees Worked With
Dakota Younglove
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Apr 21, 2022 -

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 20, 2022

The service department was very accommodating and very nice to work with. My car was done while I waited and it was clean and ready to go as promised More

by michael1102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Report | Print
Apr 21, 2022 -

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Michael, and look forward to your next visit.

April 20, 2022

Excellent Experience… from first call to driving out the lot in my new car. Keep up the good work! More

by GOGAYU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladamir Tanev, Yegor Azarov, Rashard Grant, Lori Devega
Report | Print
Apr 21, 2022 -

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 20, 2022

Everyone is really cool. All super knowledgeable and ready to help me make sure my car runs really well More

by Prithu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Castro, Peter Demos, Thomas Prondzinski, Haresh Trivedi, Edward Bijou, Jamie Brown, Tony Coyoc, Lori Devega, Josie Garcia, Edwin Thalhammer
Report | Print
Apr 21, 2022 -

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

April 20, 2022

Very very nice teamwork , very clean place and professional salesman ,perfect service it’s look like really blessed place More

by Ilona30006
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Castro, Marcin Ajdukiewicz, Oksana Sahan, Vladamir Tanev, Igor Zigic
Report | Print
Apr 21, 2022 -

Lexus of Arlington responded

Here at Lexus of Arlington, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

April 19, 2022

I am very please with The service at this location. I hassle and very quick. More

by KIMPPHAM50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski, Yegor Azarov, Tony Coyoc, Josie Garcia
Report | Print
Apr 19, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a positive experience. We will share your comments with our team, and we look forward to working with you again.

April 19, 2022

Great service. No pressure sales. Knowledgeable. We’ve come back to this dealer three times. More

by jasmine_0_eagle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Horwitz, Sako Minisakanian
Report | Print
Apr 19, 2022 -

Lexus of Arlington responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lexus of Arlington! Congratulations on your new purchase, Jasmine!

April 19, 2022

Everything was great at the dealership I get tired of these reviews to do all the time More

by josephngreco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Report | Print
Apr 19, 2022 -

Lexus of Arlington responded

Joseph, It's great to hear that Josie was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

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