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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

April 26, 2022

Brought my car in for detailing, I was greeted immediately, my order was written up right away & I was on my way. My car is almost 5 years old and now it looks brand new! More

by KOZUBEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Apr 26, 2022 -

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 26, 2022

Lexus of Arlington gets right down to business when you are ready to purchase and they will not waste your time. There is no need for back and forth haggling there, they will provide you with a fair purcha More

by JOSHVICTOR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin, Jordan Zell, Igor Zigic, Mitch Horwitz
Apr 26, 2022 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

April 25, 2022

Lexus of Arlington are very dependable and well organized. I bring my car for service, they provide the loaner and when the car is ready the next day they promptly let me know. When I arrive at the More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie, service representative
Apr 26, 2022 -

Lexus of Arlington responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks, Ron, for choosing Lexus of Arlington!

April 25, 2022

The 2 gentlemen helping us purchase our Buick went above and beyond to ensure the best experience ever. Even though it was late they took extra steps to make sure we were completely satisfied. And the finan More

by TINA.LAVERGNE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian , Vladamir Tanev, Igor Zigic, Mitch Horwitz
Apr 26, 2022 -

Lexus of Arlington responded

Thank you, Tina, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lexus of Arlington are glad to have you as a customer.

April 25, 2022

I was pleasantly surprised how quickly my service was done. They were very professional and friendly! More

by Karolina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Apr 26, 2022 -

Lexus of Arlington responded

Thank you for taking the time, Karolina, to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 25, 2022

They do what they promise. That’s all I ask. Loaners are available which is incredibly convenient and I know that my car will be taken care of and come out running and looking More

by jimstrez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Apr 26, 2022 -

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 24, 2022

Just went in for oil change, everything went well. Everyone is always very nice and helpful More

by JKIRCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc, Josie Garcia
Apr 25, 2022 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 24, 2022

Haresh is always very friendly and respectful and gets my car serviced without a long wait More

by erazdolsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Apr 25, 2022 -

Lexus of Arlington responded

Thank you for your review and kind words for Haresh. We appreciate your business and our team looks forward to serving you again soon!

April 22, 2022

Quick friendly and efficient service. A very nice clean customer waiting area with free beverages and multiple tvs More

by Walshl62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Apr 22, 2022 -

Lexus of Arlington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

April 22, 2022

Advisor was great and all work done promptly and got loaner and vehicle was washed. More

by RHEINRICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Apr 22, 2022 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

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