Lee Hyundai, Inc.
Fayetteville, NC
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938 Reviews of Lee Hyundai, Inc.
When we first went to lee hyundai we had been to half a dozen others, we were very discouraged. Steve zickle, now in service was our sales person. After a little negotiation nick stepped in to reassure us dozen others, we were very discouraged. Steve zickle, now in service was our sales person. After a little negotiation nick stepped in to reassure us of our purchase. We were told you come back in 6-8 months to try and get an even better interest rate. Leaving the dealership we wondered how well we could end up really. We had a number of phone calls asking if we were satisfied and if there was anything they could do. 6 months later we returned to get a newer model sonata with a much better interest rate. We knew from there on out that if we were to buy a car in fayetteville, it must come from lee. More
After purchasing our 2013 sonata, we were still stuck in a bad situation with. 2008 dodge avenger, my wife and I went into lee hyundai praying for the same results as the previous experience we had. Nonethe a bad situation with. 2008 dodge avenger, my wife and I went into lee hyundai praying for the same results as the previous experience we had. Nonetheless our experience was the same if not better, luscious and the management team all greeted us like family and we were confident that they could help us again. Bottom line is there are still good people and good service around and we know where to go to find it. We left in a brand new 2013 élan tar and we enjoy getting in both of our new vehicles each and every day. More
We had an appointment with the service team last week and we could not find our coupon book and were worried about having to pay out of pocket. My wife called and were told to come anyways and we will get ta we could not find our coupon book and were worried about having to pay out of pocket. My wife called and were told to come anyways and we will get taken care of. We arrived at the service department, they called and ordered a new book for us. The service department was prompt and cleaned our vehicle spotless. Even on a Monday everyone's attitude was very welcoming. I look forward to our next visit and have the utmost confidence in them. More
Found a used Hyundai Veracruz through Carguru.com and contacted the dealership. While on the phone we were brutally honest about our terms in reference to our trade in, the Kelly Bluebook value of it, wh contacted the dealership. While on the phone we were brutally honest about our terms in reference to our trade in, the Kelly Bluebook value of it, what we were willing to pay monthly and for how long and about our credit to get terms we felt were reasonable. We also told them what similar make/models were selling for in the tri-state area. We then stated that this would be a 3 hour round trip for us and we didn't want to waste anyone's time (especially ours) if they could not come close to what we anticipated in the deal. While they obviously couldn't commit to anything over the phone... they never the less, set up a late afternoon/early evening test drive appointment. When we arrived we were greeted by a floor manager named B. Gains who immediately handed us off to a pleasant enough sales women named Quiomara Antonio... She stated she would be handling our deal. We saw the vehicle, took it for a quick test drive, came back to the dealership and that's when things stated to fall apart. Our trade in had a blue book value of 12k... and there were comparable models to it selling at around 14 to 15k without the extras ours' had (matching camper, towing package).... The sales person came back into the cubical with a trade in value on our vehicle of $7000.... which I found INSULTING.... and tried to get us to finance a longer loan because she "couldn't come down on the $23k sales price of the Veracruz"... I told her to either start meeting us halfway, get our trade in value up to at least 10K and the Veracruz down to a fair price of around 21K.... or bring me back my truck keys. She handed us off to a sales manager who stated HE could not do anything (although he did agree to raise the trade in value to $8200... STILL an insult) and started using a bunch of excuses why he couldn't do anything else...... after wasting our time for another 1/2 hour we decided to go home. On they way home it started to sink in how they tried to take advantage of the sale with potential customers who had OBVIOUSLY been shopping around for a while and who were up on the information they needed to know. Then it stated to worry me about how this dealer would probably take advantage of the men & women of our armed services.... who in all likelihood ARE their biggest customer base..... and might not know any better. STAY AWAY FROM THIS DEALERSHIP!!! GO SOMEWHERE.... ANYWHERE ELSE WHERE THEY WILL TREAT YOU WITH RESPECT!!! As for us.... Two weeks later we bought a 2011 Veracruz with 21k miles for $21,300 ...... and they gave us 10k on the trade and agreed to our finance terms. FORT MILL HYUNDAI RULES!!!! They made it worth a road trip!! More
From start to finish, the experience was wonderful! The staff and vehicle selection was amazing. I will definitely be back when I am ready for my next vehicle purchase! staff and vehicle selection was amazing. I will definitely be back when I am ready for my next vehicle purchase! More
Great place to buy a car. friendly staff, and they do everything possible to make have a good car buying experience. I will return in the future if I need to purchase another car.... everything possible to make have a good car buying experience. I will return in the future if I need to purchase another car.... More
The dealership is friendly and eager to please. . I am a teacher and that makes it very difficult to bring my vehicle in, they went out of their way to accomodate me and my schedule. Customer service and lo teacher and that makes it very difficult to bring my vehicle in, they went out of their way to accomodate me and my schedule. Customer service and loyalty is definately a priority at Lee Hyundai!! More
My name is Shawn Taylor, i purchased a brand new 2013 santa fe from lee hyundai and Javy was my sales rep, he mad the process quick and easy! My wife and I are VERY satisfied. Thank you so much! santa fe from lee hyundai and Javy was my sales rep, he mad the process quick and easy! My wife and I are VERY satisfied. Thank you so much! More
I have purchased six vehicles through Lee Hyundai (new & used) since 2009. Each time I have purchased a vehicle I have received excellent service in the sales, finance and service departments. Everyone & used) since 2009. Each time I have purchased a vehicle I have received excellent service in the sales, finance and service departments. Everyone is so professional and helpful! I have referred several of my friends and family to Lee Hyundai for their vehicle purchase. Thanks Lee Hyundai! More
I recently bought a vehicle at Lee Hyundai and received great service. Javy was great! He made the whole experience stress free and answered any questions we had without being pushy. He looked at us as a f great service. Javy was great! He made the whole experience stress free and answered any questions we had without being pushy. He looked at us as a friend and not just a paycheck. More