Lee Hyundai, Inc.

Customer service is terrible. I mean this with the utmost respect that their customers service is selective, prestigious and projecting. No matter whom I dealt with with an except I mean this with the utmost respect that their customers service is selective, prestigious and projecting. No matter whom I dealt with with an exception of a few, each staff representative has been rude and sarcastic but being who I am I can also dish it. The moral of the story show more class and patience. I mean I'm here now for an appointment and by the time I was finally acknowledged after the gentleman has already introduced me to women staff where neither even recognized me with a greeting until minutes later as I stood there patiently because out of the two women one I had previously encountered many times who is flat out evil. She has on a yellow shirt and black shorts today with short hair and never shows growth or maturity. But when the other lady finally got to me she spoke as if I needed a lecture before listening and learning. I mean don't be upset with me or any other customer because you're having a bad morning or even if we had bad experiences before, this is a new day. I'm always respectful but I do speak my truth. So no apologies needed just do better in your actions. Edit: 9.3.26 8:47 pm would like to give an updated review on my prior concerns. Although I still recognize that customer services lacks prestigious representation at times, I would like to recognize Sherri for fulfilling her role and duties and ensuring that my concerns were addressed and respectfully identifying what led to the initial review. Very classy and informative and I wanted to give praise as I gave criticism. Have a great day More

I took my Santa Fe in because it needed new headlights and was told they had to be done at the dealership. I also needed an inspection after the headlights were replaced, so I told them to go ahead with t and was told they had to be done at the dealership. I also needed an inspection after the headlights were replaced, so I told them to go ahead with that. I was sent a list of a myriad of things wrong with my vehicle or that needed to be fixed sooner rather than later. One was an oil change… funny I had it done 4 days prior somewhere else. They said I needed tires and brakes but I felt as if both were fine as the tires were replaced in the last several years. Lo and behold, I didn’t want to pay $3300 to have their suggestions done so they failed my inspection. I picked the car up, took it to another inspection station and my car passed easily. Shocker. I won’t be doing any further business with this dealership and if I buy another Hyundai in the future, I’ll drive to a different dealership that maybe isn’t as shady with their business practices. More

Love the car, the dealer was a mess. Agreed on a $500 trade in for a car I could have sold for more, ended up with only $100 because I was so irritated I dint want to stay long enough to Agreed on a $500 trade in for a car I could have sold for more, ended up with only $100 because I was so irritated I dint want to stay long enough to fix it. Kept being rude when I talked about the current offers saying “I needed to qualify” which I did because I have great credit. Still not a fan of the service, but at least Hyundai makes great vehicles and she’s still driving great 7 years later. More

Thaddeus Hoffman was very knowledgeable on vehicles sold at the dealership,very patient with services at the dealership,very patient with services More

Tilita is Awesome! ! Unfortunately, one of my friends thought he was doing me a favor by getting some serious work done to my car. He didn't take it to Lee Hyundai to ge ! Unfortunately, one of my friends thought he was doing me a favor by getting some serious work done to my car. He didn't take it to Lee Hyundai to get it done. I know he meant well, but I was on edge. I was going out of town and was very concerned about the work that was done (Not at a hyundai dealer). Tilita squeeze me in on a Saturday to look at my car before I had to go back to Florida. She said that everything look fine according to the tech. It just needed a couple of things done. What a sigh of relief. I thank Tilita for her assistance on getting me in on a holiday weekend. I have also asked my friend to never have anything done to my car without the hyundai being involved going forward. More

My son and I recently purchased an Elantra from Lee. Worked with PJ and Sebastian. Many promises were made that ultimately did not come to fruition. We were told that the price of the vehicle would one Worked with PJ and Sebastian. Many promises were made that ultimately did not come to fruition. We were told that the price of the vehicle would one number but ultimately the price was higher than promised. Another example, after running credit reports we were told what the interest rate would be but when the final deal was proposed the rate was higher. In addition, we were told that the negotiated price included ceramic seal coating but the final deal included an additional $500 for the coating. We dropped off car to get the coating applied which was supposed to to take a day to get done but the coating was done in 2 hours-Not even sure if the service was actually completed. I would have walked from the deal but my son loved the car. Proceed with caution and expect the unexpected....not in a good way. More

Sell cars that don't last huyndai is trash always will be stay away from here stay away from here More

The process of buying a new car can be stressful, but Monique worked with me over several days and met me where I was at and wasn't pushy at all. She was able to answer all my questions and was very prof Monique worked with me over several days and met me where I was at and wasn't pushy at all. She was able to answer all my questions and was very professional. In the end, I purchased a GV 70 and felt like I got a fair deal. Monique's whole team was great, they all accommodated some of my quirks about the process of purchasing a vehicle and in the end I felt like I was treated with understanding and respect. Kudos to the who team, with a shout out for Monique More

I'm a person that really dislikes most car salesmen. But I must give compliments to Dave Clark at Lee hyundai. Besides buying my last two cars from Dave Clark, he has become the exception to the dreaded But I must give compliments to Dave Clark at Lee hyundai. Besides buying my last two cars from Dave Clark, he has become the exception to the dreaded salesmen. Dave is a straight shooter and very knowledgeable about what he is selling. The last car I purchased was the easiest purchase and pretty much changed my mind about car salesmen. We were told that Lee Hyundai didn't have the vehicle I was looking for, as my wife and I were walking to my car to leave, we bumped into Dave Clark. He then told us they have one in the back lot. Within a very short time we were driving home in our new Sante Fe. Thank you Dave for your great service. More

Bryce made this an easy buy. He was helpful and accommodating. He was very nice and informative. Would recommend for people to come see him and Lee Hyundai when buying a car. He was helpful and accommodating. He was very nice and informative. Would recommend for people to come see him and Lee Hyundai when buying a car. More