Lauderdale BMW of Pembroke Pines

Incorrect Diagnostic My wife took the car because it was making a squealing noise. She came back with an estimate of repairs citing engine belt replacement and oil leaking My wife took the car because it was making a squealing noise. She came back with an estimate of repairs citing engine belt replacement and oil leaking and a total over $1K. Replaced the belt just to please my wife. I kept the belt taken out just to prove that it is still in excellent condition. There was NO oil leak. Replaced two belt tensioners that were causing the squealing noise. Total bill parts and labor: $285.00. More

Best car leasing experience Like every car buyer out there, I experience great anxiety during the process of whether I am leasing or buying a car; however, Les Cutler has a way o Like every car buyer out there, I experience great anxiety during the process of whether I am leasing or buying a car; however, Les Cutler has a way of making me feel very comfortable. I re-leased a new vehicle a week ago and I was very impress of how seamless the process was. Les is one the best car sales person I have ever encounter. He is friendly but more importantly he goes above and beyond to make sure I was fully satisfy with not just the product but the price as well. I will definitely recommend Les and Lauderdale BMW of Pembroke Pines to all my family members and friends. More

Five Star Feeling! The hassle of leasing a vehicle was about to overwhelm me once again. It has always been a drudgery and I was not looking forward to it. Therefor The hassle of leasing a vehicle was about to overwhelm me once again. It has always been a drudgery and I was not looking forward to it. Therefore, thank you dealerrater.com, as I went to your site, because I wanted to work with the finest BMW dealership in the state of Florida, along with the most consummate sales professional, as reviewed by BMW customers. #1 was Lauderdale BMW of Pembroke Pines and 2016 Dealer Of The Year. Also holding the top spot was Les Cutler, with a 5 star combined rating with over 233 reviews. So, my initial phone conversation with Les was back in October 2016, when he was test driving an M4 in Homestead. He was very cordial and I explained that I wanted a 2017 330i, which was not available for a month or two. We agreed to meet at a later date, when the new cars arrived. Although I lived approx. 30 miles away, it was well worth the trip. When I first met Les on Nov. 1, 2016, he was so affable and I could tell he had a passion for selling BMW's and working with his clients. He showed me the new 2017 330i vehicles and we discussed facts and figures and I felt at ease with Les, as he was a regular guy. Since there were options that I did not want, we ordered the car and it arrived a few days ago. When I came to pick up the car, Les was there to greet me. We finalized all the details, and then he introduced me to Mara, the Finance Manager. She could not have been nicer and reviewed all the necessary papers and some additional options. Finally, the Genius team of Javier and Quan showed me all the new bells and whistles. They were two great guys. Terrific customer service has always been paramount with me. Les and his team made the whole process of leasing a pleasure that worked seamlessly from start to finish. He is a Client Advisor who epitomizes what the word Professional is all about, and he represents his company and industry in the best possible light. Driving a BMW is truly The Ultimate Driving Machine, as we all know. Getting to that wonderful point of driving out of a dealership, should also be a fulfilling and enjoyable experience. Therefore, if you want to have that Five Star Feeling, please see Les Cutler at Lauderdale BMW of Pembroke Pines. They have my Ultimate Respect. Thank you so much! More

Wonderfull experience Again, Les has a great attitude with with his customers, makes the buying process very pleasant. He helped us make the best decision and we will come Again, Les has a great attitude with with his customers, makes the buying process very pleasant. He helped us make the best decision and we will come back to see him on our next BMW purchase. More

Excellent expierence It was a pleasure dealing with Les Cutler and the BMW team. Before I even set foot in the show room, I negotiated everything on line with Les. He was It was a pleasure dealing with Les Cutler and the BMW team. Before I even set foot in the show room, I negotiated everything on line with Les. He was upfront with all the charges and very open and honest. With other companies it has been difficult getting a price and they always want you to come in to discuss etc., which can waste a lot of time and be frustrating. Paperwork was easy to complete (did at home) and the price I paid was exactly what Les had quoted me to the penny!! Will be back for the wife's BMW :) Thanks you Les!! More

Who sings that? My salesman Les Cutler was a true gentleman who went above and beyond to make this deal happen. Only place for me to purchase a BMW in the future. Not My salesman Les Cutler was a true gentleman who went above and beyond to make this deal happen. Only place for me to purchase a BMW in the future. Not a very good singer though, should stick to humming. Enjoyed my time a dealership and the treatment I received from everyone. Ask for Les you cant go wrong! Les thanks again you're a rock star without a voice. More