Lauderdale BMW of Pembroke Pines

Excellent service My service advisor Julie exceeded my expectations. She proved to be the true professional that she is by making what could have been a bad day for me My service advisor Julie exceeded my expectations. She proved to be the true professional that she is by making what could have been a bad day for me into a great one. I was truly happy with the services performed when I picked up my vehicle........A BIG thank you to you again Julie. More

Nelson Gonzalez is the best advisor! I am extremely happy with the service that Nelson always provides me. Top notch service always! Extremely professional, courteous, and keep clients up I am extremely happy with the service that Nelson always provides me. Top notch service always! Extremely professional, courteous, and keep clients updated at all times. More

Go to BMW Pembroke Pines! We just bought a BMW 530e. Great experience dealing with Frank Fuzer and Javier Cardona was a pleasant and professional experience. Very good people We just bought a BMW 530e. Great experience dealing with Frank Fuzer and Javier Cardona was a pleasant and professional experience. Very good people! Would go again for next BMW. Marilyn & Dave Bouchard More

totally satisfying experience at Laud BMW of Pembroke Pines Great experience leasing BMW 230 convertible yesterday.Salesman Darlington Chikezie did a great job satisfying us and we are really very happy.My wif Great experience leasing BMW 230 convertible yesterday.Salesman Darlington Chikezie did a great job satisfying us and we are really very happy.My wife and I have leased cars for 30 years and this was as fair and easy as we have ever had.I kept expecting a surprise, a problem, or some disappointment to occur but they never happened.From the beginning,Darlington was very responsive and his price quotes for lease or purchase were clear and transparent.His sales manager was cooperative and we think very fair.Even finance didn't try to sell us extra stuff -which I appreciate. More

Very Disappointed Service from the desk throughout the location was good. I towed my vehicle in for diagnosis of no start 159.00 charge. Returned my vehicle w/o diagnos Service from the desk throughout the location was good. I towed my vehicle in for diagnosis of no start 159.00 charge. Returned my vehicle w/o diagnosis on a tow truck. I was told they needed 2 more hours to the lest to look for diagnosis @ 188.00 an hour & they were not sure of finding it then. When a car has no clear diagnosis in the 159.00 hour it should not be a charge or 1/2 the cost should be charged. I trusted BMW it's their car. I threw money away. It's a rip-off, if 10,000 cars come in and leave out without diagnosis, that's allot of money in BMW bank account. More

Go to the BMW Genious first- not a sales person The person that really taught us about the car and all it's features was the genious ( technician). We went to a salesman first. He thought he knew th The person that really taught us about the car and all it's features was the genious ( technician). We went to a salesman first. He thought he knew the features of the car- But he did NOT! We were so disappointed the first time we went that we went to another BMW dealership to see if we could get better service & education. Ft. Lauderdale BMW was the same. Salesmen DO NOT know the cars. We went back to Pembroke Pines and met with a genius ( technician), Alejandro. He was amazing! He was patient, knew the car, the cars capabilities, took us on a test drive and made us confortable with the car. He is responsible for us buying the 430i BMW. I do not have Alejandro's last name. But he deserves the credit for this sale. Javier, educated us before we took our car and was available by cell to answer ALL of our questions, our advice: GO TO A BMW GENIUS FIRST!!!!! More

My first BMW Great service, Enrique Moncada help me to have the best deal getting my First BMW 328i. He was very friendly and kind. I made my decision to get a lea Great service, Enrique Moncada help me to have the best deal getting my First BMW 328i. He was very friendly and kind. I made my decision to get a lease because of him. More

SERVICE / SALES EXCELLENT SERVICES BY SALE STAFF, TOOK TIME TO EXPLAIN PROCESS, ENRIQUE ALWAYS CALLED COUPLE OF DAY LATER AFTER A SALES TO FOLLOW UP. WILL ALWAYS GO B EXCELLENT SERVICES BY SALE STAFF, TOOK TIME TO EXPLAIN PROCESS, ENRIQUE ALWAYS CALLED COUPLE OF DAY LATER AFTER A SALES TO FOLLOW UP. WILL ALWAYS GO BACK FOR ANOTHER "BMW". More

Excelente servicio y atención Excelente servicio, dispuestos a satisfacer las necesidades de cada cliente. Enrique Aldonso Moncada ha sido mi asesor y vendedor en este concesionari Excelente servicio, dispuestos a satisfacer las necesidades de cada cliente. Enrique Aldonso Moncada ha sido mi asesor y vendedor en este concesionario hace dos años y puedo recomendarlo a ojos cerrados. Es de estas personas que Conoce el valor de sus clientes. Para todo el equipo BMW muchas felicitaciones y sigan siendo el team # 1 ***** 👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻 More

Worst service department and sales people The service department charges $400 to replace a new flat tire, not a run-flat a regular tire they drove around the entire dealer. I leased my BMW in The service department charges $400 to replace a new flat tire, not a run-flat a regular tire they drove around the entire dealer. I leased my BMW in Braman west palm because I didn't want to deal with the sales people in Pembroke Pines which is 5 miles from my house. More