Lauderdale BMW of Pembroke Pines

Lorenzo Piquet was amazing. He greeted me warmly and was very receptive to my questions. I love his pleasant and inviting sales style and I trusted him almost immediately. Al He greeted me warmly and was very receptive to my questions. I love his pleasant and inviting sales style and I trusted him almost immediately. All his explanations were clear regarding the deposits required, financing options and sales process. I had not planned to buy a BMW and in fact just decided to stop in at BMW after a nightmare experience at the West Broward Porsche dealership. Lorenzo made my purchase of the X3 smooth and stress free. I am so thankful that Lorenzo was assigned to me. I would also like to commend Laura Candurin for streamlining the financing process after I made a deposit. Laura maintained constant communication with me to ensure I completed all the necessary paperwork through Docusign and she minimized my anxiety in going through the financing process. I am a BMW gurl now. Yeah!! More

Basic oil service should not take 2. 5 hours. Service Advisors are friendly and the car was washed. 5 hours. Service Advisors are friendly and the car was washed. More

Genius & Sales associate, Ingrid Real, was responsive - professional - updated us as needed - and provided ample support throughout the process. Simply a pleasure working with her. Stephanie Valerio, w professional - updated us as needed - and provided ample support throughout the process. Simply a pleasure working with her. Stephanie Valerio, was efficient, friendly, professional and on point with all the documentation prior to receiving the vehicle. These are two top-notch employees that know their business and deliver first class experiences. More

10/22/2023 Karen Jimenez has been my Service Advisor for years. She is very amiable and efficient. She does a terrific job and is very professional. Living in Pompano Beach, I enjoy driving to BMW Pembrok years. She is very amiable and efficient. She does a terrific job and is very professional. Living in Pompano Beach, I enjoy driving to BMW Pembroke Pines. Recently, I had some major work done to the electronics on my 2020 330 I. Karen walked me through the process, provided me with a beautiful 2024 330 I, which was very, very nice. When my vehicle was completed, a few days later, she helped me reset some of the items, like pairing my phone and other settings. Karen takes the time to make her customers, part of the Jolman family. She is the best, and I greatly appreciate her hard work. Marc Walther More

Paola Soto my service adviser, Nick my mechanic, Barry-valet, front desk staff were all amazing! Great service! Thanks for your honesty and prompt responses Paola, you're a ROCKSTAR!!! Thank you Ni Barry-valet, front desk staff were all amazing! Great service! Thanks for your honesty and prompt responses Paola, you're a ROCKSTAR!!! Thank you Nick for your thoroughness, your attention to detail made my decision less nerve-racking... More

9/07/23 Karen Jimenez, Senior Service Coordinator, has been my Advisor for years. She has a great personality and gets my car in and out very quickly, and with great results. She always goes above has been my Advisor for years. She has a great personality and gets my car in and out very quickly, and with great results. She always goes above and beyond, in giving 5 star service. You can be very proud of her. Most recently she greeted me upon arrival for the maintenance of my 2020 330i. Just signed up for the program to keep the car in tip top shape. New tires were in order, along with new wipers and an oil change. The expansion is amazing and it will be fantastic. It’s always a pleasure to drive down from Pompano Beach It was a super, seeing Mark Nichols once again. All in all it was another enjoyable experience. Mr. Holman must be very proud. Regards, Marc Walther Pompano Beach More

Dealership and all employees I worked with were Top notch. A very enjoyable experience as usual. notch. A very enjoyable experience as usual. More

Great People Great Service Great Prices! ! Mr Frank Fuzer the Sales person was very knowledgeable and offered best customer service you wish for !! Definitely we'll buy again. ! Mr Frank Fuzer the Sales person was very knowledgeable and offered best customer service you wish for !! Definitely we'll buy again. More