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Lauderdale BMW of Pembroke Pines
Pembroke Pines, FL
835 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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835 Reviews of Lauderdale BMW of Pembroke Pines
August 30, 2020
Ashok Vyas was terrific, so professional and very good at providing a great customer experience. AJ Bose was the reason why I made my purchase! He was truly amazing and I recommend talking to him if you have providing a great customer experience. AJ Bose was the reason why I made my purchase! He was truly amazing and I recommend talking to him if you have a poor experience like I did initially. Without his involvement, I never would have purchased (2) two vehicles from this dealership. More
by bconlan2015
Employees Worked With
Ashok Vyas, AJ Bose
August 11, 2020
This place is amazing...Tony Clark is a pleasure to work with, no pressure and concerned with his customers satisfaction above all else! Happy Customer! with, no pressure and concerned with his customers satisfaction above all else! Happy Customer! More
by Mdbillinginc
Employees Worked With
Tony Clark, Sales
August 01, 2020
BEST BMW DEALER IN FLORIDA I went to many BMWs before I made my decision. The service provided at this location was the only one worth doing business with. Fabrizzio was excepti I went to many BMWs before I made my decision. The service provided at this location was the only one worth doing business with. Fabrizzio was exceptionally knowledgeable, polite, and understanding of my needs. He helped me make an informed decision and provided the highest quality service. I am also in sales, and I know what exceptional customer service is. AS long as I drive BMW, this location is what I will call Home. Thank you for your service!! More
by VIRGINIA CRUZ
Employees Worked With
Fabrizzio Rosero
July 18, 2020
the best saleman at Bmw of Pembroke Pines. bought my 330m from Bmw of Pembroke Pines, Colin made it happen, got the best deal possible. and any issues I had he was always available. bought my 330m from Bmw of Pembroke Pines, Colin made it happen, got the best deal possible. and any issues I had he was always available. More
by aa737fl
Employees Worked With
Colin Hew
July 18, 2020
Great Experience On May 31st, 2020, I leased a BMW X3 at BMW of Pembroke Pines, FL. The experience was much better than expected, as compared to other dealers and/or On May 31st, 2020, I leased a BMW X3 at BMW of Pembroke Pines, FL. The experience was much better than expected, as compared to other dealers and/or brands. Tony Clark, our Sales Consultant, was knowledgeable of the products, very kind, patient, honest and a wonderful person who helped me in every step of the process. Not only was he helpful during all aspects of the leasing process, but also after I had taken delivery of the automobile. I commend BMW of Pembroke Pines, for having people of the caliber of Tony Clark to assist its customers. I am definitely going back in a few months, and get a 3 or 5 Series from Tony. More
by hflesch
Employees Worked With
Tony Clark
June 02, 2020
A fabulous BMW 330i deal Alex Borges was our sales representative - who we were lucky enough to find - that helped us get a fabulous deal on a new 330i. He was very patient, Alex Borges was our sales representative - who we were lucky enough to find - that helped us get a fabulous deal on a new 330i. He was very patient, friendly and professional. He made the whole car-buying process very easy. Alex explained how all the electronic features worked and the BMW car technology. I would highly recommend this dealership and specifically, Alex, for his above and beyond efforts. This completes our BMW third purchase from Holman BMW (Lauderdale BMW of Pembroke Pines). -- Brittany More
by Brittany
Employees Worked With
none, Alejandro Borges
June 01, 2020
Amazing experience!!! This is the second car purchased from this dealership, CPO 2007 BMW 335i back in 2008 and now a brand new 2020 BMW M2 Competition! I must say that th This is the second car purchased from this dealership, CPO 2007 BMW 335i back in 2008 and now a brand new 2020 BMW M2 Competition! I must say that the buying experience and customer service is second to none. No pressure whatsoever, excellent follow up, great price and perfect delivery. Frank Fuser is by far the best sales representative I've ever dealt with when buying a car, delivered on all his promises and exceeded my expectations...THE ULTIMATE BUYING EXPERIENCE FOR THE ULTIMATE DRIVING MACHINE - perfect match, THANK YOU! More
by MPOLISSKY
Employees Worked With
Frank Fuzer
May 29, 2020
Less than 0 Stars Dropped off my vehicle for service at 11 am and I was told that a service advisor would speak to me. 20 mins after sitting in the waiting area stil Dropped off my vehicle for service at 11 am and I was told that a service advisor would speak to me. 20 mins after sitting in the waiting area still no one had seen me so I had to leave as my ride couldn't wait any longer. They tell me someone would contact me over the phone to discuss what the car needed. Whole day passed by and I had to call them only to find out everyone was gone for the day, but the person on the phone told me that they would call me first thing in the morning. 11 am next day, still no call so I reached out to them AGAIN - this time they tell me they can't get a hold of the service advisor and there is no update on the status of the vehicle but they will send an email to the manager. I needed my car this morning, already wasted half a day just waiting to hear back. I don't care if it takes 2 days to get the work done, at least tell me so I can plan accordingly. Sad part is this is not the first time this happens, unfortunately they're the only service center close to me. You would expect better from BMW, extremely disappointed More
by revjunior1977
Employees Worked With
Ramon Trull
May 17, 2020
I have nothing but compliments for the staff at Lauderdale BMW of Pembroke Pines. I started looking for a new BMW before everything shut down. Even when the dealership was closed, someone always c Lauderdale BMW of Pembroke Pines. I started looking for a new BMW before everything shut down. Even when the dealership was closed, someone always called me back. After they reopened, their salesman, Alex Borges stayed in touch with me, responded to all my inquiries and we were able to negotiate a deal all through email and texts. The sales manager, Phil Guala, worked out the final terms and i was able to fill out most of the paperwork online. By the time I got to the dealership to fill out the final paperwork, Alex had the car ready and I only had to be there for one hour. I strongly recommend Alex Borges and the staff at this dealership to anyone looking to buy or lease a BMW. More
by salvage22
Employees Worked With
Alejandro Borges, Phillip Guala
