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Lauderdale BMW of Pembroke Pines
Pembroke Pines, FL
832 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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832 Reviews of Lauderdale BMW of Pembroke Pines
March 05, 2020
From beginning to end Matt Mitson was incredible. We went to another dealership first who could not make the deal work and Matt got it done in less than an hour. Thank you Matt for making this car purchase t to another dealership first who could not make the deal work and Matt got it done in less than an hour. Thank you Matt for making this car purchase the easiest and best experience we have ever had at a dealership. We will be telling everyone we know and will definitely be back for our next cars! Shout out also to Javier who gave us the introduction to all the features on our new BMW's. He was great also! Thank you!! More
by justinpt7
Employees Worked With
Javier Cardona, Matthew Mitson
February 07, 2020
Great dealership! Friendly, helpful, and not pushy at all! This was by far my best experience buying a car. I would only want to buy from this dealership in the future. all! This was by far my best experience buying a car. I would only want to buy from this dealership in the future. More
by caitiwaks
Employees Worked With
Ashok Vyas
February 02, 2020
WOW no dealership has ever done that before! My wife and I just moved from Dallas to Florida and decided to purchase her a 2020 M4. When I searched for an M4, most dealerships only had 1 or 2 in My wife and I just moved from Dallas to Florida and decided to purchase her a 2020 M4. When I searched for an M4, most dealerships only had 1 or 2 in stock, except for Lauderdale Pembroke Pines...they had 11. I decided work with Matthew Mitson after looking at a couple of reviews. He is extremely knowledgeable and fun to work with. We traded texts and emails and reached a price on an M4. We live about 2 1/2 hours from the dealership and drove there this past Saturday. When we got there, Matthew was waiting for us "with coffee" in hands. Although we had reached an agreed upon price for the M4 and our X5 trade, Matthew had the used car department inspect the X5. When we got to the F and I department, we met with Niccole who was also very knowledgeable and a pleasure to work with. While we were going thru the paperwork, we found out for the first time that the dealership decided to allow us approximately $1,750 more for the X5 than we had agreed upon. WOW no dealership has ever done that before! Many thanks to Matthew, Phillip and Niccole. You made the long drive worth the effort! More
by dhoops
Employees Worked With
Niccole Lacovara-she gets 5 stars too., Phillip Guala, Matthew Mitson
February 01, 2020
Great experience! Phillip Guala and Matthew Mitson are amazing. Purchased two new vehicles in past 6 months with their friendly, attentive, efficient, and professional assistance. amazing. Purchased two new vehicles in past 6 months with their friendly, attentive, efficient, and professional assistance. More
by Boston14
Employees Worked With
Phillip Guala, Matthew Mitson
December 02, 2019
Zero Stars! I was quoted $232.00 to diagnose a problem with my car.. I thought this was an excessive charge and went to Mr. Walden, the service manager. He did I was quoted $232.00 to diagnose a problem with my car.. I thought this was an excessive charge and went to Mr. Walden, the service manager. He did absolutely nothing to improve the situation. More
by Bengdoll
Employees Worked With
Darrell Walden
November 30, 2019
Highly recommended! Thank you Ashok! I had an awesome experience at Lauderdale BMW of Pembroke Pines. Ashok Vyas helped my sister and I with purchasing our first BMWs. Ashok made the car I had an awesome experience at Lauderdale BMW of Pembroke Pines. Ashok Vyas helped my sister and I with purchasing our first BMWs. Ashok made the car buying process a smooth and pleasant experience. He was kind, patient, knowledgeable and also provided excellent customer service. Thank you again! More
by simplygrace
Employees Worked With
Ashok Vyas
November 19, 2019
Matthew Mitson from BMW of Pembroke Pines offered amazing customer and helped me to accomplish my lease. Highly rated and certainly recommended. Straight forward, honest and professional. customer and helped me to accomplish my lease. Highly rated and certainly recommended. Straight forward, honest and professional. More
by jali
Employees Worked With
Matthew Mitson
November 11, 2019
Look no further!! This is how car buying should be! Such a smooth, pleasant, easy, and warm experience! I genuinely mean this! Matthew Mitson was professional, kind, calm, and committed from call one! He a smooth, pleasant, easy, and warm experience! I genuinely mean this! Matthew Mitson was professional, kind, calm, and committed from call one! He ensured all of my requests were considered and delivered. His follow ups were not over bearing just reflective of how well he listened to my needs. I can’t imagine Lauderdale BMW not making a strong effort to win your business and beat out their competitors! 5 out of 5; do not sign with another dealer until you’ve met with Matthew Mitson! More
by Boognishloeb
Employees Worked With
Matthew Mitson
November 11, 2019
Good car, bad service. I have 1 year and half with my car, nice machine, Very bad experience especially with Mr. Jose Alamo, for his attitude, misinformation, lack of control in the quality of service an car, nice machine, Very bad experience especially with Mr. Jose Alamo, for his attitude, misinformation, lack of control in the quality of service and a special disinterestedness in the needs of the client. A total disappointment !!! More
by Mauricio alonso
Employees Worked With
Jose Alamo, Darrell Walden, Fabrizzio Rosero
November 10, 2019
Excellent customer service is paramount with me. Bob Ford just completed the lease of my beautiful 2020 330I, for the second time, and provided that kind of service. We drove to another lot where we fou Ford just completed the lease of my beautiful 2020 330I, for the second time, and provided that kind of service. We drove to another lot where we found the right vehicle for me, with the wheels that I wanted. Bob Made the whole experience a very enjoyable one. In addition, thanks to Nicole Lacovara in Finance and Javier Cardona in the Genius área. Both were very nice and all worked well together. Thank you all for representing your BMW Pembroke Pines Holman Dealership in 5 star fashion. You have my utmost respect. Regards, Marc Walther More
by MarcWalther
Employees Worked With
Niccole Lacovara, Javier Cardona, Bob Ford
