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Larry H. Miller Lexus Murray

Murray, UT

4.7
1,008 Reviews

5686 S. State Street

Murray, UT

84107

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1,008 Reviews of Larry H. Miller Lexus Murray

September 11, 2024

Easy to make appointment on phone app. Got me in and out as promised. Awesome experience! More

by chytrauschristine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
September 10, 2024

Julian did a great job taking care of me and my ES 350. . Great job!! More

by Clay Pearce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Lopez
September 10, 2024

We purchased a vehicle out of state, and the whole process was an absolute breeze. We were lucky to get Richard as our salesman, and he was wonderful. He sent several videos, and was very thorough. We More

by mckenzie.opitz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Prospero, Lyndon Shamy
September 09, 2024

Service was not what is has been in the past. They seemed very confused as to what needed to be done on my maintenance check. More

by Ssnedeger
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Sep 13, 2024 -

Larry H. Miller Lexus Murray responded

I appreciate you taking the time to leave your feedback. It is unfortunate to hear that your experience with our dealership did not meet your expectations. We aim to provide exceptional service to all of our customers and it is clear that we fell short in your case. I would appreciate the opportunity to learn more about your experience and make things right. Please contact me at your earliest convenience so that we can work together to resolve any outstanding issues. I look forward to hearing from you! - Patrick Goldwait, General Manager, 713-299-2648

September 09, 2024

I purchased a pre-owned 2010 Lincoln MKZ from this dealership. Nathan, the salesman, was low pressure, kind and willing to work with me to get my old car traded in and the Lincoln purchased. There wer More

by Bruce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan, Mike
September 09, 2024

Efficient, courteous service manager Brandin. We e buoyed working with him and Kexus of Murray. More

by susiemiller1129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Wilson
September 06, 2024

Thank you for my new Lexus! A member was ready to help me the moment I walked in the door. More

by Sueannhufford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Weston
September 06, 2024

Got me in In a reasonable amount of time, easy to talk to competent efficient excellent customer service More

by rg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fabbi
September 05, 2024

Ignored our questions and didn’t check one of the notification lights on the dashboard, even though we specifically asked about it. They also told us something was broken, didn’t explain what it mean More

by mndapie13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam
Sep 07, 2024 -

Larry H. Miller Lexus Murray responded

I am so sorry that we didn’t not meet your expectations or answer your questions thoroughly. Please reach out to me at 801-264-3651 so I can learn more about your service and provide you the level of service you deserve. Marc wright - Service Director

Sep 09, 2024 -

Larry H. Miller Lexus Murray responded

I am so sorry that we didn’t not meet your expectations or answer your questions thoroughly. Please reach out to me at 801-264-3651 so I can learn more about your service and provide you the level of service you deserve. Marc wright - Service Director

September 05, 2024

Carter was very courteous and helpful in resolving the billing issues. In the future I would see him again More

by rgnaylorsurginc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carter
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