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Larry H. Miller Lexus Murray

Murray, UT

4.7
1,006 Reviews

5686 S. State Street

Murray, UT

84107

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1,006 Reviews of Larry H. Miller Lexus Murray

September 04, 2024

Sharyl and Sean are exceptional at their jobs! They provide the customer service that we all wish we could find. Professional, friendly, knowledgeable are just a few words that I would use to des More

by Adrian
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sean, Sharyl
September 04, 2024

From our first contact on the phone with Stephanie, to our test drive with Shari, and then the follow up with Stephanie, our experience was all positive. We were treated with respect, and I felt we were d More

by dongabbitas
Recommend Dealer
Yes
Employees Worked With
Stephanie, Shari
Sep 13, 2024 -

dongabbitas responded

Everything was first class.

September 03, 2024

Everyone was very helpful, nice and efficient. I would recommend them to my friends to purchase a new car. More

by blsj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Weston
September 03, 2024

Good service. The service people answered all of my questions. Service was quick and friendly. More

by Carol.hunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of name
September 01, 2024

Brandon and the service manager were very helpful and efficient in getting my car ready for pick up.. Their service was above and beyond. I will always use Larry Miller service department- I think they a More

by dast96816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Yuen
August 31, 2024

Quick service, no hidden charges, great friendly customer service, offer rental car if you can’t wait, and nice waiting area. Great communication, easy to schedule online. Would recommend! More

by shelleygf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fabbi
August 31, 2024

Immediate encounter when I drove into the service bay. Very pleasant snd efficient service writer (Brandon Yuen). More

by paula.schauble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Yuen
August 31, 2024

Got the oil change done, but my car was not washed. If it was washed it was washed very poorly. My wife went and did it for me but they kept telling her it would be done “in 5-10 minutes” but it kept g More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carter
Sep 05, 2024 -

Larry H. Miller Lexus Murray responded

I apologize for your recent visit leaving you disappointed with your wait time and car wash quality. Your time is valuable and and we want you to know that we understand that and strive to always meet the mark on wait times. I would love the opportunity to make the right for you, if you’ll give me the chance. Please reach out to me at 801-264-3651 so we can discuss this further and make a plan to ensure you are happy with our service. Marc Wright- Service Director

August 31, 2024

Both Brandon and Carter were very professional and responsive. Excellent customer service. The dealership also recognized I needed a loaner car and was very accommodating on short notice More

by seldallas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon and Carter
August 30, 2024

Accommodating, friendly, reliable, knowledgeable, and courteous. I have been a customer for many years and their excellent service is always consistent. More

by haroldverhaaren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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