Back

Larry H. Miller Lexus Murray

Murray, UT

4.7
1,008 Reviews

5686 S. State Street

Murray, UT

84107

Directions

By Type

1,008 Reviews of Larry H. Miller Lexus Murray

January 12, 2025

Sheryl is the best. She took the time to explain the differences between models so we got the right car she will always be the person we will buy from More

by Tencannons
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharyl
December 18, 2024

I brought my RX in for one major issue I have been having with my transmission. $4800 later my Lexus is even less reliable!! I told the service advisor Lisa that my vehicle feels unsafe when I am trying to a More

by Zella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa
Dec 21, 2024 -

Larry H. Miller Lexus Murray responded

Zella, I’m truly sorry to hear about your experience. Ensuring your vehicle feels safe and reliable is extremely important, and it’s disappointing that you feel we did not meet your expectations. I’d like to better understand the situation and address your concerns about the repairs and communication. Please reach out to me at your earliest convenience. Marc wright - Service Director - 801-264-3651

October 29, 2024

Great buying experience with Gregg Vranek. He took tons of time with us and continued to follow up long after the purchase. Followed through on every promise. I've never enjoyed buying cars, b More

by krondog
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg Vranek, Pat Goldwait
October 12, 2024

I love my new car! ! I still need to learn some of the functions. Thank you More

by mdrad22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chari
October 08, 2024

Excellent service, keep up the good work. We will came back at Lexus Murray, thank you Sean! More

by Al.macha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
October 07, 2024

Big purge of employees since change of ownership but still professional and enough of the old timers left to make me feel comfortable and well cared for, particularly Sean and Bronson. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean and Bronson.
October 05, 2024

Freaking Awesome. You guys rock. You turned a bad experience from Tim Dahle into a good experience. Thanks so much😀 More

by Kcracroft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julien
October 05, 2024

I feel like I’m in an abusive relationship with this dealership. If they aren’t gaslighting me, they’re making false promises. The sign of insanity is doing the same thing over and over again but expect More

by Ktski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember
Oct 12, 2024 -

Larry H. Miller Lexus Murray responded

We are disappointed to hear that we did not meet your expectations during your visit to our dealership. We pride ourselves on providing excellent service and it is clear that we did not do so in your case. We would appreciate the opportunity to learn more about your experience and work to make things right. Please don't hesitate to contact us so that we can discuss your concerns in more detail. I look forward to hearing from you. - Patrick Goldwait, General Manager, 713-299-2648

October 04, 2024

Did service on new vehicle. Seemed to take longer than needed to be 3 hours More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
October 04, 2024

Service, including arranging for service, is friendly, fast and professional. The waiting area is nice and comfortable, with nice refreshments. More

by GJP
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Nava
1
...