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Larry H. Miller Lexus Murray

Murray, UT

4.7
853 Reviews
Call Dealership (801) 590-0638
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5686 S. State Street

Murray, UT

84107

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853 Reviews of Larry H. Miller Lexus Murray

May 30, 2024

Josh was extremely helpful and knowledgeable. Couldn’t be happier with our experience. He was very responsive to our questions. Everyone at the dealership was welcoming and kind. More

by jeni otterson
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh and Jason (I think - the finance guy)
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May 31, 2024 -

Larry H. Miller Lexus Murray responded

Thank you for your wonderful review. It's great to hear that you had a fantastic experience at our dealership. Our team works hard to ensure that each customer leaves happy and satisfied, and it's rewarding to know that we were able to meet your needs.

Helpful
May 30, 2024

Really on top of knowing what is expected by the customer. On time , explain what was done to my Lexis and what to expect now and in the future. Answered my questions and I left happy!! Thank yo s More

by dwbopearce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All employees were twrific
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May 31, 2024 -

Larry H. Miller Lexus Murray responded

We're so pleased to hear that you had a great experience with our dealership! Providing top-notch customer service and quality work is our top priority, and we're thrilled that our team was able to meet your expectations. Thank you for choosing us for your automotive needs, and we look forward to serving you again in the future!

Helpful
May 30, 2024

Love the valet option and my service tech listened to me and answered my questions and was great to work with. More

by Hubpolson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa and Xochitl
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May 31, 2024 -

Larry H. Miller Lexus Murray responded

We're thrilled to hear that you had a positive experience with our dealership! Our team works hard to provide excellent customer service and quality work, so it's always great to receive feedback like yours. Thank you for the 5-star rating and for choosing us for your automotive needs!

Helpful
May 30, 2024

Friendly staff. Thorough explanation of recommended services. Comfortable lounge. My favorite was the loaner vehicle so I didn’t sit and wait for 3 hours. This is no More

by veronica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
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May 31, 2024 -

Larry H. Miller Lexus Murray responded

Thank you for the 5-star rating and for choosing our dealership for your automotive needs! We're happy to hear that you had a great experience with us and that our team was able to assist you in a timely and professional manner. We look forward to serving you again in the future!

Helpful
May 29, 2024

Sean was wonderful and explained why n detail all the services. Thank you so much. More

by mcarmo625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
May 31, 2024 -

Larry H. Miller Lexus Murray responded

We're thrilled to hear that you had a positive experience with our dealership! Our team works hard to provide excellent customer service and quality work, so it's always great to receive feedback like yours. Thank you for choosing us for your automotive needs and for leaving us a 5-star review!

Helpful
May 29, 2024

Always friendly. Getting service done is quick and easy. If there is anything wrong it needs to be done they provide the necessary information needed to get it taken More

by ToriG801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xochitl, Mardi
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May 30, 2024 -

Larry H. Miller Lexus Murray responded

Thank you for your glowing review. Our team works hard to provide a personalized and memorable experience, and it's great to hear that we were able to achieve that for you. We hope to see you soon for all your automotive needs.

Helpful
May 29, 2024

Dealership was very professional and didn’t hassle us or put too much pressure on us. I appreciate their service and the nice staff. More

by Mariecarson055
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Weston Mckell and lyndon
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May 30, 2024 -

Larry H. Miller Lexus Murray responded

Thank you for taking the time to share your experience with us. Our goal is to provide a seamless and enjoyable process, and it's great to know that we were able to do that for you. We hope to see you soon for all your future automotive needs.

Helpful
May 28, 2024

My issue wasn’t the dealership, it was Brandon who was supposed to be helping me. My car was there for three hours. I called twice for an update and was told Brandon would call me back. He never did. The More

by James.stanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
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May 30, 2024 -

Larry H. Miller Lexus Murray responded

James, thank you for reaching out. I’m sorry to hear about any lack of communication you experienced during your recent service visit. If we have not spoken about your visit personally by the time that you find this response, please contact me directly so we can address your concerns and ensure that your future visits exceed your expectations. - David Green, General Manager, (205) 837-8295

Helpful
May 27, 2024

Excellent all around, sales and service are top notch. I highly recommend Larry H Miller Lexus. More

by scotcarle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean in service
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Helpful
May 27, 2024

Fast! Courteous! I put my. Implement in trust in them ..very knowledgeable and concerned about health if my car More

by denajankowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
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