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Larry H. Miller Lexus Murray

Murray, UT

4.7
1,008 Reviews
Call Dealership (801) 590-0638
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5686 S. State Street

Murray, UT

84107

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1,008 Reviews of Larry H. Miller Lexus Murray

September 16, 2024

I wait for over hours to get service. Service very good. But I wish they wash the car after they done More

by Phuongjennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carter Clyde he very nice
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September 15, 2024

Disappointed, I have been coming here for 10 years. I had to make an appointment for an oil change that took 2 hours!!! I understand if I was trying to just show up. But you were expecting me and still More

by Wayneandjenn
Recommend Dealer
No
Employees Worked With
Lisa
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Sep 20, 2024 -

Larry H. Miller Lexus Murray responded

I appreciate you taking the time to leave your feedback. We are sorry to hear that you had to wait longer than anticipated and that our communication fell short of your expectations. We value your feedback and would like to learn more about your experience. We are committed to providing exceptional service to all of our customers, and we would like to make things right. Please do not hesitate to reach out so that we can discuss your concerns and work to improve our processes. I look forward to hearing from you! - Patrick Goldwait, General Manager, 713-299-2648

September 14, 2024

Service has not been the same. Why do I need to make an appointment for an oil change? More

by Wayneandjenn
Recommend Dealer
No
Employees Worked With
Brandon
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Sep 20, 2024 -

Larry H. Miller Lexus Murray responded

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear that you’ve had a negative experience at our dealership. We strive to offer a top-notch visit for all of our customers. I’d appreciate the opportunity to better understand your frustrations so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. - Patrick Goldwait, General Manager, 713-299-2648

September 14, 2024

This dealership is second to none. Attention to Detail from Scheduling, Arrival and Delivery of Services. Excellence with Commitment at its Finest. More

by Joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Brad
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September 13, 2024

The process of buying my car was so easy. Chari was incredible. She was so helpful. More

by Cassadiejean
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Birnbaum, Chari Wilson, Joe Moger
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September 13, 2024

I always have a great experience when I come here. They treat me like a customer they want to keep! More

by erin1921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carter Clyde
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September 12, 2024

Great experience, I always feel taken care of and was very kept in the loop the entire time. More

by nalapasi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian
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September 11, 2024

Good service and professionalism. Lexus is a very good product priced well with great reputation. More

by teasley.martell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott
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September 11, 2024

Service advisor Julian very knowledgeable, good communicator and informed me of all work done on my car. More

by Manny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Lopez
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September 11, 2024

Excellent staff. Stephanie is a super star. Finance person knowledgeable and fair. Love the car More

by Billquistjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie
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