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Larry H. Miller Lexus Murray

Murray, UT

4.7
1,006 Reviews

5686 S. State Street

Murray, UT

84107

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1,006 Reviews of Larry H. Miller Lexus Murray

May 29, 2021

Service manager, Adam Blackman always available and anxious to assist in any way he can. Joshua Tate approaches all customer service needs as if their vehicle is his own. Even helped fit a hidden More

by lawcal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Blackman, Joshua Tate
Jun 01, 2021 -

Larry H. Miller Lexus Murray responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Jim Brown, General Manager

May 13, 2021

Stephanie Sattree is an excellent Dale’s person. She’s knowledgeable, helpful, and diligent. She remembered my taste from previous purchases and would call me when something came in that she thought I’d l More

by Pamela Angus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Sattree
May 14, 2021 -

Larry H. Miller Lexus Murray responded

Pamela, Thank you for reaching out! Thanks for that positive review. We look forward to working with you again down the road. Have a nice Day! - Jim Brown, General Manager

May 01, 2021

I had my 5K complimentary service performed on my 2021 NX300H. The service consultant was professional and fast. The service was completed on time, but the dealer failed to wash my car when the device w More

by rollinstanford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Consultant
May 02, 2021 -

Larry H. Miller Lexus Murray responded

Thank you for that review! It’s good to see that your overall experience with us was a positive one. If you have any questions or concerns about your visit, don’t hesitate to let us know! - Jim Brown, General Manager

April 30, 2021

I am very happy with service of my GS350. Special Julian Lopez, he is doing excellent job and professional that I am very satisfied. Tom More

by tsithammavong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Lopez
May 02, 2021 -

Larry H. Miller Lexus Murray responded

Thanks for the great positive review! Come back again soon if there's anything we can assist you with. - Jim Brown, General Manager

May 03, 2021 -

tsithammavong responded

Thank you for taking care of me. I love this dealer. Tom Sithammavong.

April 30, 2021

We are still working on the problem they have been unable to locate the. Cause Not that they have not tried. We will keep trying More

by Stansearle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua
May 02, 2021 -

Larry H. Miller Lexus Murray responded

Thank you for reaching out Stan! Our team is committed to providing complete service and want to ensure that your vehicle receives the repairs it needs. If there is anything else that we can do to help please let us know. - Jim Brown, General Manager

April 10, 2021

Efficient, quality service. Personnel are helpful. Process to schedule is easy, with a variety of available times, and loaner if needed. History of all service records provided to customer. More

by Happy Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Tuck
Apr 11, 2021 -

Larry H. Miller Lexus Murray responded

Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Jim Brown, General Manager

March 23, 2021

A great experience, it was the best I've had buying a car. They were friendly and was always making sure my wife and I were comfortable. More

by rcombes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharyl,Joshua andAl, just everyone at the dealership was friendly and helpful
Mar 24, 2021 -

Larry H. Miller Lexus Murray responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Jim Brown, General Manager

March 20, 2021

Amazing service. Impossible to locate problem with navigation system required consult with Lexus engineers. I was kept informed every step of the way ‘till fixed. More

by lawcal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Tate
Mar 21, 2021 -

Larry H. Miller Lexus Murray responded

Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Jim Brown, General Manager

February 25, 2021

They were very helpful finding the car I wanted. I have found Julian in the service department has always been very helpful. It was a big decision in me buying another Lexus. I feel comfortable with the se More

by pmrensch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharyl Noble, JR Mathews, Julian Lopez
Feb 26, 2021 -

Larry H. Miller Lexus Murray responded

Thank you for taking the time to write such a positive review. We really appreciate all our customers and strive to deliver truly exceptional customer service. We look forward to doing more business with you in the future. - Jim Brown, General Manager

February 18, 2021

Salesman lies about their car which has been typical of both LHM dealerships that I have done business with. When I took my vehicle in for service there was still 3500 miles and 1 month left on the oil ch More

by goochieb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know the names
Feb 19, 2021 -

Larry H. Miller Lexus Murray responded

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear that you’ve had a negative experience at our dealership. We strive to offer a top-notch visit for all of our customers. I’d appreciate the opportunity to better understand your frustrations so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. - Jim Brown, General Manager, (801) 264-3610

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