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Larry H. Miller Lexus Murray

Murray, UT

4.7
1,002 Reviews

5686 S. State Street

Murray, UT

84107

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1,002 Reviews of Larry H. Miller Lexus Murray

June 15, 2024

Love this place best sales people and managers ever. Service is the best and new car is perfect. More

by sharylnoble
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharyl Gary Mike and more
June 15, 2024

Thank you Jullian Lopez for always willing to go beyond your duty to help us all, great, fast, friendly customer service. I don't want go anywhere else, you are rock!!! More

by Nazaninnour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Lopez
June 15, 2024

I appreciate knowing what’s coming up so i can plan for it. I feel guided, not pressured. More

by LS
Recommend Dealer
Yes
Employees Worked With
Julian
June 14, 2024

They never let you know once your car is done. It's up to you to keep calling and checking. : ( More

by radir18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Xochil
Jun 19, 2024 -

Larry H. Miller Lexus Murray responded

Thank you for reaching out. We understand that waiting longer than anticipated and poor communication can be frustrating. We apologize for any inconvenience that we may have caused. We take all feedback seriously and are committed to improving our processes so that we can provide the best possible customer experience. Please don't hesitate to reach out so that we can discuss your concerns in more detail. I look forward to hearing from you. - Patrick Goldwait, General Manager, (415) 730-0100

Jun 20, 2024 -

Larry H. Miller Lexus Murray responded

Thank you for reaching out. We understand that waiting longer than anticipated and poor communication can be frustrating. We apologize for any inconvenience that we may have caused. We take all feedback seriously and are committed to improving our processes so that we can provide the best possible customer experience. Please don't hesitate to reach out so that we can discuss your concerns in more detail. I look forward to hearing from you. - Patrick Goldwait, General Manager, (415) 730-0100

June 14, 2024

Huge thanks to Julian for always making sure we are well taken care of. Since the first time he helped me he was on top of everything and ensured clear communication/expectations. I only trust Lexus dealers More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian & Xóchitl
June 14, 2024

Great service by Julian Lopez took care of 60,000 mile service new tires alignment wipers More

by marvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Lopez
June 13, 2024

My sales lady, Sharyl Noble as well as the whole sales staff went above and beyond to make my experience purchasing my new 2024 Lexus LX600 FSport extremely pleasant and easy! They treated me with respect More

by Monte
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharyl,Gary,Lindon
June 13, 2024

Nothing to say other than Sharyl is spectacular, no pricing games. No overcharging. If you want a clean no getting beat up by sleazy car salespeople. More

by overstreet4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharyl Noble, James last name not remember
June 13, 2024

Work was conducted expeditiously and attentively. The one curious feature was that the phone app provided, which was supposed to track progress of service, was not kept current. It did not indicate More

by williamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Nava
June 12, 2024

Always able to accommodate my service needs in a timely manner. I got in the day after I called! I even got the time I asked for! More

by Jodysy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julius
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