Larry H. Miller Lexus Murray

We purchased a used Sienna and it is pretty good. I only had a couple of issues. After a week, about 500 miles of driving, dashboard lights came on, and stayed on, especially when on the freeway. Com I only had a couple of issues. After a week, about 500 miles of driving, dashboard lights came on, and stayed on, especially when on the freeway. Come to find out the speed sensors were bad and have been bad for a while. When I went to the LHM Toyota dealer, they told me it would cost about $4k to fix. Not sure how LHM Lexus missed that when they inspected the van after it was traded in. The other was they had listed a fixed side mirror housing but it wasn't. That is getting fixed by them, so that's okay. The other thing is there's a rancid oil odor (gear oil) in the cabin which may or may not be caused by a transfer case leak which is actually pretty bad. They had only seen a small leak somewhere else during their inspection and had been "cleaning" the cabin each time before we checked the van out so we didn't really notice the odor. This is probably the worst issue as it burns the eyes and throat upon entering the van, and has ever since the second day we've owned it. Not very happy, hoping we can get it all fixed. All the employees I worked with were great, no complaints there, just wondering why LHM Lexus would sell a vehicle in this condition in the first place, risking the LHM and Lexus reputation. More

SHARYL Noble who helped us purchase our vehicle was a pleasure to work with. She was pleasant and transparent throughout the process. She is an asset to your dealership. pleasure to work with. She was pleasant and transparent throughout the process. She is an asset to your dealership. More

Had an appointment scheduled for 3 weeks for a new keyfob. Get to the appointment and they tell me after taking my car inside to the machanic that they didn't have the key ordered and they weren't goi keyfob. Get to the appointment and they tell me after taking my car inside to the machanic that they didn't have the key ordered and they weren't going to help me today. More

New car with problems, should have been checked, slow processing, slow to fix the problem, expensive services. processing, slow to fix the problem, expensive services. More

Very easy to deal with clean and friendly but I wish Josh Tate was back in service. Tate was back in service. More

I drove up from So. Ogden to get perfect Lexus service by the people that know my car. It’s expensive but I justify it because I want to. Drive with confidence my car is Ogden to get perfect Lexus service by the people that know my car. It’s expensive but I justify it because I want to. Drive with confidence my car is safe. More

I had scheduled work on my Lexus es330 and they did not follow the service I asked for specifically. They added additional services I did not ask for and then charged me for those additional services. This follow the service I asked for specifically. They added additional services I did not ask for and then charged me for those additional services. This increased my bill 50% above the quoted price. They made assumptions in what additional items I might want and did not ask for clarification. They did have the part I preordered which was good. More

Great waiting area, it is clean and well stocked with snacks. They greet you with a smile. snacks. They greet you with a smile. More