Larry H. Miller Lexus Murray
Murray, UT
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1,002 Reviews of Larry H. Miller Lexus Murray
Excellent and fast service. Their service team under promises and over delivers! Great communication. I have been using this service team/location for years for this reason. Their service team under promises and over delivers! Great communication. I have been using this service team/location for years for this reason. More
Informative, easy to work with, and even when unexpected issues arise requiring ordering more parts, I'm still able to get to work on time thanks to loaner cars. New system includes photos and videos of ins issues arise requiring ordering more parts, I'm still able to get to work on time thanks to loaner cars. New system includes photos and videos of inspection which is helpful. More
Lisa, service consultant was very helpful. After a road side mishap, Jeff, the new tire manager, took time on phone to answer my questions and set up an appointment directly, then met with me After a road side mishap, Jeff, the new tire manager, took time on phone to answer my questions and set up an appointment directly, then met with me to give me options on service needed and prices. Very efficient service and fair prices. More
Poor experience. Customer service is bad in service department. They kept emailing me that serviced was due, but it wasn’t for either time or miles. Told me that Customer service is bad in service department. They kept emailing me that serviced was due, but it wasn’t for either time or miles. Told me that another tire seller wasn’t credible, only they know about my tires. Had to go find service representative after seeing my car ready for 10 minutes. Have had 4 Lexus through them. They used to be better. More
Pulled in service bay for oil change. Employees sitting down eating. Slow to get up. Porter supposed to wash our car. Nope he didn't. Advisor (Brandon) is great thus the two stars. Employees sitting down eating. Slow to get up. Porter supposed to wash our car. Nope he didn't. Advisor (Brandon) is great thus the two stars. Service managers have some work to do to get to Lexus standard. Not acceptable. More
Great service, very friendly and knowledgeable. James was very responsive and made the process seemless. Stephanie and the team went above and beyond by staying late to make the sale. James was very responsive and made the process seemless. Stephanie and the team went above and beyond by staying late to make the sale. More
The entire team made my experience incredible! From the first phone call, to the salesman, the sales manager, Gary, the finance gentleman James, and the technology guru Larry, they were all amazin From the first phone call, to the salesman, the sales manager, Gary, the finance gentleman James, and the technology guru Larry, they were all amazing! 10/10 Highly Recommend!!! More
Very professional, knowledgeable and makes you feel important: Wonderful customer service all around! I have been going to this dealership for about 15 years. Just bought a new one. important: Wonderful customer service all around! I have been going to this dealership for about 15 years. Just bought a new one. More