Larry H. Miller Lexus Murray

Service department was great! Everyone was very friendly , great communication. I always call direct to make my appointments as the online tool never seems to work well for me. Everyone was very friendly , great communication. I always call direct to make my appointments as the online tool never seems to work well for me. More

Your staff in service he is incredible! Carter always gives me the red carpet treatment. I feel like a celebrity when the car returns and everything is as it should be Don’t let that ma Carter always gives me the red carpet treatment. I feel like a celebrity when the car returns and everything is as it should be Don’t let that man get away from you KEEP HIM HAPPY! More

My service advisor was outstanding. The last service advisor was poor at best. So my experience was a 10 this time. Last time was a 2 at best. I’ll be sure to pick my service advisor my The last service advisor was poor at best. So my experience was a 10 this time. Last time was a 2 at best. I’ll be sure to pick my service advisor myself from now on. Liza deserves a great big pat on the back. She saved your —-. More

I bring my Toyota here because I love to feel the Lexus difference. You should too! difference. You should too! More

Lisa Jacobson was wonderful and so helpful. I love going to Larry H Miller Lexus for my service. I love going to Larry H Miller Lexus for my service. More

The dealership is great. I’ve been there for scheduled services. Friendly staff. Easy to schedule service. I’ve been there for scheduled services. Friendly staff. Easy to schedule service. More

The service was excellent the master technician knew his stuff I was impressed all the way around!! stuff I was impressed all the way around!! More

We bought our Lexus new and have been taken such good care of by our service person Julian. Honestly, he has the best customer service we have ever had from any dealership. He takes such good care of us care of by our service person Julian. Honestly, he has the best customer service we have ever had from any dealership. He takes such good care of us each time we go for our services or anything we may need. Julian is the reason we keep going back to Lexus in Murray. . More

They not only take care of our needs but do not force any service on us, extremely accommodating. It is a pleasure taking our car to them for care. service on us, extremely accommodating. It is a pleasure taking our car to them for care. More

Service people were friendly and attentive. However, I booked an appointment online a week ahead and filled out the fields for service needed, which were an oil change and a check engine light However, I booked an appointment online a week ahead and filled out the fields for service needed, which were an oil change and a check engine light on. When I got there they were unprepared for the check engine service and told me the check engine light was not on, but I had to correct them by having them check again and to look at the vehicle history report in my dash. Then I was told I needed to wait 3-4 hours for the diagnosis. I asked for a loaner car because that was a long time to wait and was told I needed to book it a week ahead. Well I did it online so I feel they should have caught on with the fact that I checked the box for check engine. On top of everything the service price was ridiculous expensive. More