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Larry H. Miller Lexus Murray

Murray, UT

4.7
1,008 Reviews

5686 S. State Street

Murray, UT

84107

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1,008 Reviews of Larry H. Miller Lexus Murray

August 16, 2024

Julian is amazing to work with. He is very attentive and fast! To whomever is his boss, he needs a raise! I would recommend going to this dealership to anyone! More

by Amazingasian85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Lopez
August 16, 2024

We had the best car buying experience ever. Pleasant and helpful salesman and finance person. Not a lot of haggling and quick turnaround time. More

by maryLexus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Weston McKell
August 15, 2024

Nate Morris helped me purchase my new 2024 UX250h. He was very knowledgeable about the car and answered all my questions. We had a couple of cars to choose from helped me pick what car was best for me More

by Scott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Morris
August 15, 2024

I asked for my car to be washed but it was only vacuumed. My tank was almost empty and nothing was explained to me I guess because someone else was waiting. There was also no water in the fridge for me to dr More

by nadeenmcinnis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Aug 18, 2024 -

Larry H. Miller Lexus Murray responded

Thank you for bringing this to our attention. We take all feedback seriously and are committed to continuously improving our customer experience. We apologize for any inconvenience and would like to hear more about your visit. Please reach out to us directly so that we can discuss the matter further. - Patrick Goldwait, General Manager, 713-299-2648

August 15, 2024

Clean facility, efficient personnel and knowledgeable personnel. Standard wait time. Treats are yummy and available. More

by Yup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Wilson
August 15, 2024

Service was excellant and Sean the Service Manager was friendly & knowledgeable. The wait time was acceptable. I am a satisfied customer. More

by cdworthen
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Nava
August 15, 2024

Good service. Weston was an excellent salesperson and I would recommend him to others. I purchased the car from out of state and dealt with other staff members at More

by D K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Weston Mckell
August 15, 2024

It was all good except they didn't clean the car's interior, as I was told was done with any service. More

by zoomie73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carter
August 13, 2024

I had the best car buying experience with LHM Lexus! Kate and staff are amazing! More

by cgpa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate and Lyndon
August 13, 2024

Last Thursday’s Diagnosis was “replace battery cable. Part was ordered. Took it in today (Tuesday)). Shop simply replaced battery terminals. When I complained about the $570 charges. The service rep when More

by ZubinEmsley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service tep
Aug 18, 2024 -

Larry H. Miller Lexus Murray responded

Zubin, I apologize for any confusion or frustration with the recent service on your vehicle. It’s important that these matters are handled with clarity and fairness, and I’m glad the service manager was able to address the charges. If we haven’t already discussed this directly, please feel free to contact me so we can ensure your future visits go smoothly. - Patrick Goldwait, General Manager, 713-299-2648

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