Land Rover Alexandria

Land Rover Alexandria responded

Thank you for your wonderful review and for your continued trust in our team! We're thrilled to hear that Tom, Luis, Ogun, and Ali helped make your experience such a memorable one. It is especially rewarding to know your vehicle looked so incredible after detailing that you nearly walked right past it. We truly appreciate your loyalty and kind words about Tom's ongoing support with your vehicle maintenance. Thank you for choosing Land Rover Alexandria, one of the DMV area's leading luxury automotive destinations. We look forward to welcoming you back for many years to come. -Roger Wildermuth, General Manager

Ichibandot responded

Yujin is the most efficient service tech I have had the pleasure to deal with. She anticipates my every need. Never need to wait for service. Loaner car is always available and ready when I arrive. Required services are always explained in detail and prepriced

Land Rover Alexandria responded

Thank you for your kind review! We're delighted to hear that Ali made your new Land Rover Defender experience so enjoyable. Taking the time to explain the vehicle's features in a clear and memorable way is exactly the level of service we strive to provide. We appreciate your trust in Land Rover Alexandria and look forward to welcoming you back to the area's premier Land Rover destination. -Roger Wildermuth, General Manager

Land Rover Alexandria responded

Thank you for your loyalty and for sharing your experience. It is truly rewarding to hear that Ash has earned your trust over the years and continues to be the reason you choose our dealership for your service needs. Building lasting relationships through knowledgeable, dependable service is exactly what we strive for, and Ash exemplifies that commitment every day. We appreciate your continued confidence in our team and look forward to welcoming you back to one of the area's most trusted service centers. -Roger Wildermuth, General Manager

Land Rover Alexandria responded

Thank you for taking the time to share your experience, Matthew. We are delighted to hear that Tom provided responsive communication and helped make the service process smooth from start to finish. Diagnosing and resolving an A/C concern efficiently is important, especially during the warmer months, and we are pleased that your Discovery Sport was repaired quickly and returned to you with a courtesy cleaning as well. We truly appreciate your trust in Land Rover Alexandria and look forward to welcoming you back to one of the region's premier luxury service centers whenever you need us. -Roger Wildermuth, General Manager

Land Rover Alexandria responded

Thank you for the wonderful review, Vanessa. We are delighted to hear that Ali provided such a positive experience and that his patience, knowledge, and attention to detail helped make your visit enjoyable. Having a team member who truly understands the vehicles and takes the time to assist customers is something we value greatly. We appreciate your kind words and look forward to welcoming you back to one of the area's top-rated dealerships in the future. -Roger Wildermuth, General Manager

Land Rover Alexandria responded

Thank you for sharing your experience, Chiagoben. We recognize how concerning it can be when a vehicle experiences a starting or battery-related concern, particularly when the issue is not consistently reproducible. In situations involving intermittent electrical concerns, diagnostic results can depend on whether the condition is present during inspection and whether any faults are stored within the vehicle's systems. We appreciate you bringing your concerns to our attention and thank you for your patience while we take a closer look at the details of your visit. Someone from our management team will be in touch soon to discuss the matter directly. -The Management Team

Land Rover Alexandria responded

Thank you for sharing such a wonderful review. We are thrilled to hear that Ogun provided the exceptional service, professionalism, and attention to detail that helped make your Range Rover purchase such a memorable experience. Finding the exact vehicle you have been wanting is an exciting milestone, and we are honored that Ogun was able to guide you through the process with patience and expertise. We truly appreciate your recommendation and your trust in Land Rover Alexandria. Congratulations on your new Range Rover, and we look forward to welcoming you back to one of the DMV area's premier luxury automotive destinations. -Roger Wildermuth, General Manager

Land Rover Alexandria responded

Thank you for your kind review, RV. We are delighted to hear that Ash provided fast, exceptional service and was able to assist with your service needs in a professional and pleasant manner. Delivering an efficient and enjoyable experience is something our team takes great pride in. We truly appreciate your trust in us and look forward to welcoming you back to one of the area's most trusted dealerships whenever your vehicle needs service again. -Roger Wildermuth, General Manager

Land Rover Alexandria responded

Thank you for the wonderful review, Tizita. We are delighted to hear that Tour provided such an exceptional car-buying experience. His professionalism, patience, and commitment to helping customers make informed decisions are qualities we greatly value. We are thrilled that he was able to answer your questions, make the process smooth and stress-free, and help you feel confident in your purchase. Thank you for choosing us, and we look forward to welcoming you back to one of the area's most trusted dealerships in the future. -Roger Wildermuth, General Manager