Lake Chevrolet

When you want to spend the money to get your vehicle fixed properly by trusting a dealership and don't get the service you expect it's disheartening. I brought in my Chevy truck for my 4 wheel drive to fixed properly by trusting a dealership and don't get the service you expect it's disheartening. I brought in my Chevy truck for my 4 wheel drive to be serviced and a noise coming from my left wheel. They called back after the diagnosis with a bunch of other things that I didn't ask for that were unnecessary. I told them to fix my hub and bearings and service my 4x4 because my dash kept showing it needed it. Which is what they recommend, 2 days later I get my truck back saying its ready. Payed close to $2k and asked if everything was certified and if anything went wrong I can bring it back in so they may fix it, I was assured that that would not be a problem, a day later my 4x4 just ceased to exist I show up the next morning to have them service it. They then sent out the service technician to tell me it had shot a code on the dash BEFORE he released it to me WITHOUT TELLING ME. (Under my impression, when you get a service its supposed to be completed not left half done.) I asked whats wrong and he then went off topic and claimed my whole front end is falling apart. Now this really made me upset because my 04 Avalanche had been garaged up until 5 years ago by my grandfather. When I took ownership It was basically a brand new truck with zero rust. I take it to Montana last year for 1 winter and it started to develop surface rust on the frame. This guy want's to tell me that a truck from 2004 with only 118k on the dash is falling apart, I tried speaking to the service manager and he had already had his mind set on making me pay more money for a service that was not even close to complete. The problem that I have is that these technicians and Manager's didn't care if they released a vehicle to me saying it was fixed and I had to pay for this unfinished service. And when I pay for a service from a dealership I expect it to be done properly without any extra fee's after I was told it was complete. If I wanted this sort of attitude and lack of attention to detail I would have taken my vehicle to a little shop that would charge me half the price. More

Trade was smooth and quick…appreciated the service. Facilities were exceptional from the Braeger days. Facilities were exceptional from the Braeger days. More

Was very good experience Bob Howard I’ve been working with for probably the last 10 years I’ve gotten all my vehicles from him and it’s always a amazing experience with for probably the last 10 years I’ve gotten all my vehicles from him and it’s always a amazing experience More

Everyone was very helpful, knowledgeable and nice. I felt well taken care of! I appreciate it, Thank you! I felt well taken care of! I appreciate it, Thank you! More

Awesome customer service The waiting area is clean and beverages great. Nice and bright Sweet beverages great. Nice and bright Sweet More

Excellent communication and top customer service, got the job done Will refer this dealership to family and friends job done Will refer this dealership to family and friends More

I love the lake dealership It's a great place to go when I need stuff for my car I need stuff for my car More

Fast and friendly. Price is reasonable. Very willing to explain what's going on with my vehicle Price is reasonable. Very willing to explain what's going on with my vehicle More

They took care of my vehicle. They were very helpful. I am happy with the service received. They were very helpful. I am happy with the service received. More

I have only the best things to say about Lake Chevrolet! All the staff who I had dealings with were great - kind, helpful, understanding. Jason Romans was especially helpful and knowledgeable. I'm very pl All the staff who I had dealings with were great - kind, helpful, understanding. Jason Romans was especially helpful and knowledgeable. I'm very pleased with the work that was done on my car! Thank you Lake Chevrolet! More