Craig Pozarski

Lake Chevrolet responded

Thank you for your wonderful review! We’re glad to hear that you’ve consistently had a positive experience with us at Lake Chevrolet over the years. Your loyalty means a lot to us, and we appreciate you taking the time to share your feedback. We look forward to serving you again in the future! Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience with the team at Lake Chevrolet, especially Craig. It’s wonderful to know he took the time to explain everything clearly. We appreciate your support and look forward to seeing you again soon! Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you for sharing your experience. We are very sorry to hear about the difficulties you've faced, especially considering the impact this has had on your ability to work and the financial stress it has caused. While we thoroughly inspect every vehicle before it is sold, predicting future mechanical failures is nearly impossible. That is one of the reasons we always recommend an extended service plan whenever possible, as it can help protect customers from unexpected repairs that occur after purchase. Regarding the engine replacement, we're glad that issue was addressed. However, we are concerned to hear about the wiring issue that occurred shortly afterward. Based on your description, it sounds like this may have been an entirely separate issue that unfortunately happened very close to the previous repair. That said, we would certainly like the opportunity to review the situation and determine if there could be any connection. Have you discussed the wiring concern with a member of our management team? If not, would you consider having that conversation? We'd be happy to review the repair history, inspect the details of what occurred, and make sure everything was handled appropriately. We appreciate you bringing this to our attention and would welcome the opportunity to look into this further.

Lake Chevrolet responded

Thank you for your feedback! We’re happy to hear you found our team at Lake Chevrolet respectful, knowledgeable, and efficient. It’s great to know that we exceeded your expectations with our quick service. We look forward to serving you again! Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you for your wonderful review! We’re glad you had a positive experience at Lake Chevrolet. It's great to know that Craig provided you with prompt and friendly service while keeping you updated on your vehicle's progress. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us at Lake Chevrolet. Our team prides itself on being friendly and customer-oriented, and we’re glad we could take care of your car without any upselling. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Glad you shared your experience with us, Scott! We’re pleased to hear that Craig has consistently provided excellent service for your company’s van and fleet at Lake Chevrolet. We appreciate your loyalty and look forward to continuing to meet your needs in the future! Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you for your wonderful feedback, Jeff! It's fantastic to hear that you received great, fast, and thorough service at Lake Chevrolet. We take pride in maintaining a clean and professional environment for our customers. We look forward to seeing you again soon! Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Jacque, thank you for sharing your experience with Lake Chevrolet! We're thrilled to hear that you've been a loyal customer since 1975 and have made multiple purchases with us. It's customers like you that make our work rewarding. We look forward to assisting you again in the future! Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you for your wonderful review, Alma! It's great to hear that Lake Chevrolet has become one of your happy places for service and that Craig has provided you with attentive and professional care. We appreciate your recommendation and are here for any of your vehicle needs. We look forward to seeing you again soon! Sincerely, The Team at Lake Chevrolet