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Krenzen Auto Mall

Duluth, MN

4.8
347 Reviews

2500 Mall Drive

Duluth, MN

55811

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347 Reviews of Krenzen Auto Mall

August 15, 2025

Excellent service, clear explanations and straightforward customer service. I am impressed everytime I use Krenzen services. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Aug 19, 2025 -

Krenzen Auto Mall responded

Thank you, Dan! We’re thrilled to hear that our team continues to impress with excellent service and clear communication. Your loyalty means a lot, and we look forward to serving you again next time!

August 14, 2025

Everyone at this Dealership from sales, management, administration and service are very helpful and friendly. More

by Molson1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Klicka, Tony
Aug 14, 2025 -

Krenzen Auto Mall responded

Thank you so much, Molson1210! We’re thrilled to hear that every part of our team—from sales to service—was helpful and friendly during your visit. We truly appreciate your kind words and look forward to serving you again!

August 13, 2025

The service department experience was A+! Detailed explanation, no pressure, gave me options. I appreciate it. More

by laurie.garay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Biskey
Aug 14, 2025 -

Krenzen Auto Mall responded

Thank you, Laurie! We're so glad to hear your service experience was A+. Providing clear explanations and options without pressure is exactly how we want every visit to feel. We appreciate your feedback and look forward to helping you again!

August 13, 2025

Fantastic service and the only dealership I will work through to service our business and personal vehicles More

by peter.erickson.cb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone
Aug 14, 2025 -

Krenzen Auto Mall responded

Thank you, Peter! We’re honored to be your go-to dealership for both your business and personal vehicles. Providing fantastic service is our top priority, and we truly appreciate your trust and loyalty!

August 11, 2025

Every time that I bring my vehicle to Krenzen for service, I am greeted with friendly people to help explain what is going to be done and approximately how long it will take. More

by clillegaard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Rengo
Aug 14, 2025 -

Krenzen Auto Mall responded

Thank you for your kind words! We’re happy to hear that our friendly team consistently provides clear explanations and keeps you informed about your vehicle’s service. We appreciate your continued trust in Krenzen and look forward to serving you again!

August 09, 2025

The service was on-time for our appointment, done quickly, and they were honest about what needed to be done. Everything we talked to was very polite and we weren't hassled as we waited and walked ar More

by a.dontje
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Wrazidlo
Aug 14, 2025 -

Krenzen Auto Mall responded

Thank you so much for sharing your experience! We're delighted to hear that your service was timely, honest, and hassle-free. Providing the right parts and honest advice without upselling is very important to us. We appreciate your trust and look forward to helping you again at Krenzen!

August 07, 2025

My experience at this dealership was better than any other dealership I have ever been to. The salesman Tim Pokornowski was great through every step of the process and everyone else made sure things wer More

by Gary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Pokornowski
Aug 14, 2025 -

Krenzen Auto Mall responded

Thank you, Gary! We’re so glad to hear your experience with Tim and the team exceeded your expectations. Tim will be happy to hear your kind words! We appreciate your recommendation and look forward to serving you again.

August 05, 2025

Easy appointment and quick service. People were friendly. Thank you for your service. Clean waiting area. More

by Jewele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember his name.
Aug 06, 2025 -

Krenzen Auto Mall responded

Thank you, Jewele! We're glad to hear your visit was quick and easy, and that you felt well taken care of. We appreciate your kind words and hope to see you again for your next service visit!

August 01, 2025

My Wife and I are in our late 60's and never had the privilege of buying car from a dealer until now.Through corresponding with Tim Pokornowski he found a 2017 Honda crv touring with 28k miles. Nervousl More

by Allen H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Pokornowski, I forgot the name of warranty sales man, He was great, sorry
Aug 04, 2025 -

Krenzen Auto Mall responded

Thank you, Allen! We’re honored to have been part of such a meaningful milestone for you and your wife. Tim and the entire Krenzen team are thrilled to hear how happy you both are with your CR-V Touring — it’s a beautiful vehicle and well-deserved. We’re so glad you felt supported every step of the way. Enjoy every mile, and don’t hesitate to reach out if we can help with anything down the road!

July 31, 2025

Sales person, Sherri and Sales Manager were awesome. They bent over backwards to get me into a fabulous CRV! More

by beth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheri Trentor
Aug 04, 2025 -

Krenzen Auto Mall responded

Thank you, Beth! We’re so glad Sherri and the team were able to help you get into your new CR-V. Your kind words mean a lot, and we hope you’re loving every mile in your new ride! Let us know if there’s anything else we can do for you.