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Krenzen Auto Mall

Duluth, MN

4.9
254 Reviews
Call Dealership (218) 724-6632
View Awards

2500 Mall Drive

Duluth, MN

55811

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254 Reviews of Krenzen Auto Mall

June 14, 2024

The staff were friendly and knowledgeable. We felt that our questions and needs were respected. We did not feel pressured or looked down upon. It is a business we would recommend to family and More

by lfuryklevings
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zayne and John (finance)
Report | Print
Jun 17, 2024 -

Krenzen Auto Mall responded

Wow, thank you so much for your wonderful review! We're thrilled to hear that John and Zayne provided you with an exceptional experience. We're all about creating a welcoming and respectful environment where our customers feel heard and valued, and it sounds like we hit the mark with you. We're grateful for your kind words and are honored that you would recommend us to your family and friends. We strive to build strong relationships with our customers, and it's reviews like this that make it all worth it. Thank you again for choosing Krenzen Honda- we look forward to serving you again in the future!

June 13, 2024

COURTEOUS AND HELPFUL AND WORK IS DONE RIGHT FOR FAIR PRICES. I Highly recommend them. More

by srhendric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Rengo
Report | Print
Jun 17, 2024 -

Krenzen Auto Mall responded

Thank you so much for taking the time to share your fantastic review, srhendric! We're thrilled to hear that Eric Rengo provided you with a top-notch experience. We strive to ensure that every customer feels heard and valued, and it sounds like Eric exceeded your expectations in every way. We're also happy to hear that our prices are fair, and our work is done right - we pride ourselves on transparency and quality. Thank you for your loyalty and for recommending us to others! We're grateful for customers like you who help spread the word about Krenzen Honda!

May 16, 2024

Over delivered. Lucky to have Chelsea and Tony. The Best! We will be back again. More

by Jerrypfremmer7
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony and chelsea
Report | Print
May 18, 2024 -

Krenzen Auto Mall responded

Jerrypfremmer7, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 09, 2024

In my eyes, they are never less than perfect, in all ways. Thank you very much!!! More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Lucas
Report | Print
May 13, 2024 -

Krenzen Auto Mall responded

Thank you for the review! We appreciate your business and kind words.

May 02, 2024

Great place to have your vehicle serviced. The work on our CRV was fabulous. And I had the most comfortable area to visit with two other veterans and make our service time very rewarding. Than More

by daddy.bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric was a great employee
Report | Print
May 06, 2024 -

Krenzen Auto Mall responded

Thank you for sharing your positive experience at our service center! We are delighted to hear that you found the work on your CRV to be fabulous and that you enjoyed the comfortable area provided to visit with other veterans. We strive to create a welcoming and rewarding experience for all our customers, and we are grateful for your kind words and loyalty as a Honda owner. Your satisfaction is our priority, and we look forward to serving you again in the future. Thank you for choosing Krenzen for your vehicle servicing needs!

April 29, 2024

My family and I have purchased many vehicles from Krenzen over the years and we’ve been very satisfied with each one. The cars are high quality and very reliable. We’ve received fair prices and excellent ser More

by Johnson.david1176
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Peterson
Report | Print
Apr 30, 2024 -

Krenzen Auto Mall responded

Thank you so much for your kind words and continued support, we truly appreciate your loyalty to Krenzen! We're thrilled to hear that you have had such positive experiences with our high-quality and reliable cars, as well as our fair pricing and excellent service. It's wonderful to hear that Dan has been an awesome sales representative for you -- we'll be sure to pass along your praise to him as well. Thank you again for choosing Krenzen, and we look forward to serving you and your family for many more years to come!

April 26, 2024

I came in with a bit of an emergency and they got me right in….diagnosed the problem and repaired it within 20 minutes….polite and knowledgeable More

by Biscuit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Biskey
Report | Print
Apr 29, 2024 -

Krenzen Auto Mall responded

Thank you for sharing your positive experience with us! We are pleased to hear that we were able to promptly address your emergency and efficiently diagnose and repair the issue within a short timeframe. Our team values providing polite and knowledgeable service to all our customers, and we are glad to hear that we met your expectations. If you have any further needs in the future, please do not hesitate to reach out to us. We look forward to the opportunity to assist you again!

April 18, 2024

Very good service, very comfortable waiting area. All over good experience. Nice to be able to drive in and drive out and never have to deal with the rain on a bad day. More

by bdoran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Receiving young man
Report | Print
Apr 22, 2024 -

Krenzen Auto Mall responded

Thank you for your fantastic review! We are thrilled to hear that you had a positive experience at Krenzen Auto. Our team works hard to provide top-notch service and ensure that our customers are comfortable and well taken care of during their visit. We take pride in our welcoming waiting area and are glad to hear that you found it to be comfortable.

April 03, 2024

I’m sold on Hondas and Krenzen service department is great. 2014 civic has been economical to own. More

by Peter Kangas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m sorry I don’t remember service support persons name but he was good
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Apr 04, 2024 -

Krenzen Auto Mall responded

We are thrilled to hear that you are a loyal Honda customer and have had a positive experience with our service department at Krenzen! It's great to know that your 2014 Civic has been reliable and economical to own. We truly appreciate your feedback and value your continued support. Our team is always here to provide top-notch service and support for your Honda vehicle. Thank you for choosing us as your trusted automotive partner!

March 30, 2024

Always have great service at Krenzen! I am loving the new decor in waiting area! More

by oddenchris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dark hair...I do not know
Report | Print
Apr 02, 2024 -

Krenzen Auto Mall responded

Thank you for your positive feedback! We are thrilled to hear that you have always experienced great service at Krenzen. We take pride in our new decor and are happy to hear that you are enjoying it. We look forward to providing you with excellent service in the future. Thank you for choosing Krenzen!

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