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Krenzen Auto Mall

Duluth, MN

4.8
272 Reviews
Call Dealership (218) 724-6632
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2500 Mall Drive

Duluth, MN

55811

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272 Reviews of Krenzen Auto Mall

August 28, 2024

Employees are always courteous, knowledgeable & prompt about providing service. Also, willing to do research for further jobs that vehicle will require. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Rengo
Report | Print
Sep 03, 2024 -

Krenzen Auto Mall responded

Thank you for your wonderful feedback, Sam! We're pleased to hear that our team is consistently providing courteous and knowledgeable service. We always strive to go the extra mile for our customers, and it’s great to know that our efforts are appreciated. If you have any further questions or need assistance, feel free to reach out anytime!

August 28, 2024

Dan Peterson is the best in the business - informative, responsive and very easy to work with. More

by bpcruikshank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Peterson
Report | Print
Sep 03, 2024 -

Krenzen Auto Mall responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience working with Dan. He truly is dedicated to providing top-notch service, and your feedback means a lot to us. If you need anything else in the future, don’t hesitate to reach out!

August 15, 2024

We worked with Lance on our purchase of an Honda Ridgeline . Lance kept us informed about the process of ordering and financing it! We love the Ridgeline! We would definitely buy another vehicle More

by Kmcochran30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance V P
Report | Print
Aug 20, 2024 -

Krenzen Auto Mall responded

Thank you for your fantastic review! We're thrilled to hear that Lance provided you with excellent service throughout the ordering and financing process for your Honda Ridgeline. It's wonderful to know that you're loving your new vehicle! We truly appreciate your trust in Krenzen and look forward to assisting you with your future vehicle purchases. Enjoy your Ridgeline, and safe travels!

August 15, 2024

Excellent customer service. Eric was very friendly and knowledgeable and service was finished in time he specified. More

by Clpierson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Aug 20, 2024 -

Krenzen Auto Mall responded

Thank you for your wonderful review! We're delighted to hear that Eric provided you with friendly and knowledgeable service, and that your service was completed on time. Our team strives to ensure every customer has a positive experience, and your feedback reinforces our commitment. We look forward to serving you again in the future!

August 14, 2024

Very nice place to take your car or truck for service. Friendly service Technicians that.are very helpful in explaining what they are doing to your vechical. More

by Jerrynorling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Biskey
Report | Print
Aug 20, 2024 -

Krenzen Auto Mall responded

Thank you for your kind words! We're glad to hear that you had a positive experience with our service department. Our team of friendly service technicians is always here to help and ensure you understand the work being done on your vehicle. We appreciate your trust in us and look forward to serving you again in the future!

August 06, 2024

Each person I worked with was very kind and not pushy, which I really appreciated. Just two things I should have researched ahead of time - warranty and gap insurance. I’m not blaming anyone for this a More

by smithjones317
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake B, Josh, Lance (I think this is accurate)
Report | Print
Aug 20, 2024 -

Krenzen Auto Mall responded

Thank you for sharing your experience! We're delighted to hear that our team made you feel comfortable and respected throughout the process. It's great to know you appreciated the kindness and lack of pressure from our staff. We understand that purchasing a car can be overwhelming, and we're here to help with any questions you might have about warranty and gap insurance in the future. Your feedback is invaluable, and we're glad you had a positive experience with us. We look forward to assisting you again when you're ready!

July 30, 2024

Everyone was very helpful and willing to answer to answer any questions I had. My oil change was done in a timely manner More

by patkuthey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Rengo
Report | Print
Jul 30, 2024 -

Krenzen Auto Mall responded

Thank you for taking the time to leave us a review! We're so glad to hear that our team was helpful and that your oil change was completed promptly. Providing excellent service is our top priority, and your feedback means a lot to us. If you have any more questions in the future, feel free to reach out! We look forward to seeing you again soon!

June 24, 2024

The shop was clean, the employees were nice, and it didn’t take long , great More

by Jpanfic5914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Jun 25, 2024 -

Krenzen Auto Mall responded

Thank you so much for taking the time to share your fantastic review! We're also happy to hear that our prices are fair, and our work is done right - we pride ourselves on transparency and quality! We're grateful for customers like you who help spread the word about Krenzen Honda!

June 14, 2024

The staff were friendly and knowledgeable. We felt that our questions and needs were respected. We did not feel pressured or looked down upon. It is a business we would recommend to family and More

by lfuryklevings
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zayne and John (finance)
Report | Print
Jun 17, 2024 -

Krenzen Auto Mall responded

Wow, thank you so much for your wonderful review! We're thrilled to hear that John and Zayne provided you with an exceptional experience. We're all about creating a welcoming and respectful environment where our customers feel heard and valued, and it sounds like we hit the mark with you. We're grateful for your kind words and are honored that you would recommend us to your family and friends. We strive to build strong relationships with our customers, and it's reviews like this that make it all worth it. Thank you again for choosing Krenzen Honda- we look forward to serving you again in the future!

June 13, 2024

COURTEOUS AND HELPFUL AND WORK IS DONE RIGHT FOR FAIR PRICES. I Highly recommend them. More

by srhendric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Rengo
Report | Print
Jun 17, 2024 -

Krenzen Auto Mall responded

Thank you so much for taking the time to share your fantastic review, srhendric! We're thrilled to hear that Eric Rengo provided you with a top-notch experience. We strive to ensure that every customer feels heard and valued, and it sounds like Eric exceeded your expectations in every way. We're also happy to hear that our prices are fair, and our work is done right - we pride ourselves on transparency and quality. Thank you for your loyalty and for recommending us to others! We're grateful for customers like you who help spread the word about Krenzen Honda!

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