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Krenzen Auto Mall

Duluth, MN

4.8
292 Reviews
Call Dealership (218) 724-6632
View Awards

2500 Mall Drive

Duluth, MN

55811

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292 Reviews of Krenzen Auto Mall

April 26, 2025

Friendly staff , timely service, nice waiting area easy checkout process. Would go back for service. More

by nfouks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service greeter
Report | Print
April 23, 2025

When made appointment for recall fix, gal was very informative, made sure I had the knowledge/information to be have cae ready for repair! Appreciated that very much, day of repair worked like Clockw More

by Fernbankfarm69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scheduling and repair
Report | Print
April 18, 2025

The service at Krenzen is always amazing! Everyone I talk to there is so nice. More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony and Chelsea
Report | Print
Apr 21, 2025 -

Krenzen Auto Mall responded

Thank you, Sue! We're so happy to hear that you always have a great experience with us. Our team truly enjoys making every visit friendly and stress-free. We appreciate you and look forward to seeing you next time! 😊🚗💙

April 15, 2025

Great dealership, friendly, personal, professional shop, , down to earth salesman, and very good service department More

by Alaneobryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis klicka
Report | Print
Apr 17, 2025 -

Krenzen Auto Mall responded

Thank you so much for the kind words! We're thrilled to hear you had a great experience with our team—both in sales and service. We take pride in being friendly, professional, and down-to-earth, and it means a lot to know that came through. We appreciate your support and hope to see you again at Krenzen! 🚗👏

April 14, 2025

The service department is always friendly and efficient. I can trust that my vehicle will be taken care of properly. More

by Patty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Apr 15, 2025 -

Krenzen Auto Mall responded

Dear Patty, Thank you so much for your kind words! We’re thrilled to hear that you consistently have a positive experience with our service department. Our team works hard to provide friendly and efficient service, and your trust in us means a lot. We look forward to continuing to take great care of your vehicle in the future!

April 14, 2025

Best service in the area highly recommend! ! tell your friends and family! done right the first time! More

by Tom.Spehar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Ringo
Report | Print
Apr 15, 2025 -

Krenzen Auto Mall responded

Dear Tom, Thank you for such a fantastic review! We’re delighted to hear that you consider us the best in the area and that you had a great experience with our service. Your recommendation means the world to us! We appreciate your support and are committed to ensuring every job is done right the first time. Please don’t hesitate to reach out if you need anything in the future!

April 12, 2025

Most of the staff were friendly. The oil change and inspection time went faster than last time. However, I did have to wait at least 15 minutes for the shop to tell the cashier my ve More

by chlitt01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Apr 14, 2025 -

Krenzen Auto Mall responded

Thank you for your feedback, and we appreciate you taking the time to share your experience. We're glad to hear the oil change and inspection were quicker this time and that most of our team was friendly — that’s always our goal. We do apologize for the delay in communication at checkout and any frustration it caused. Your input helps us improve, and we’ll use it as a reminder to tighten up our process. We hope to provide an even smoother visit next time!

April 10, 2025

Everyone is pleasant and professional. They seem to care about all their customers. I have always felt that and that is why I keep returning. More

by anderson_258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric and the nice woman at the desk plus the cashier.
Report | Print
Apr 14, 2025 -

Krenzen Auto Mall responded

Thank you so much for the kind words and continued support, Anderson! We're truly grateful to have loyal customers like you, and it means a lot to hear that our team’s professionalism and care keep you coming back. We'll be sure to pass along your feedback to everyone here — it’ll make their day!

April 08, 2025

Always friendly and thorough. It is effortless to bring you vehicle into the service area. The waiting area is clean as a whistle and has a play area for the littles. I highly rec More

by mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Haag.
Report | Print
Apr 08, 2025 -

Krenzen Auto Mall responded

Hi Mary, Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with our team. We always strive to provide friendly and thorough service, and it's fantastic to know you appreciate our clean waiting area and play space for the little ones. Your recommendation means the world to us. We look forward to seeing you and your vehicle again soon!

April 08, 2025

Very fast service! ! Very helpful and friendly staff! I will recommend to family and friends when they need service!! More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Report | Print
Apr 08, 2025 -

Krenzen Auto Mall responded

Hi Pam, Thank you for your fantastic review! We're delighted to hear that you experienced fast service and found our staff to be helpful and friendly. Your intention to recommend us to family and friends means a lot to us. We look forward to serving you again in the future!

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