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Krenzen Auto Mall

Duluth, MN

4.9
244 Reviews

2500 Mall Drive

Duluth, MN

55811

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244 Reviews of Krenzen Auto Mall

August 04, 2023

Very knowledgeable and accommodating with efficient and thorough service. Educated me on best timeline to follow up. More

by LaNea Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t recall the names but they were working between 2-4pm on Wed 8/2/23
Aug 07, 2023 -

Krenzen Auto Mall responded

Thank you for the great feedback!

August 03, 2023

They did a great job - there was an issue with a part that was unexpected but they didn’t charge me for it. Also, they worked a late addition into the schedule so I wouldn’t have to come back. They pro More

by Minong Strong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t get names
Aug 07, 2023 -

Krenzen Auto Mall responded

Thank you for letting us know about your recent experience with our Service Department! We look forward to assisting you again!

August 02, 2023

Staff was very polite and attentive to me needs. Took very short time to check me in. Asked if I was going to wait for vehicle than directed me to a nice waiting area. Check out and scheduling next More

by oldbuck47
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Names are a problem
Aug 03, 2023 -

Krenzen Auto Mall responded

Thank you for the feedback on your experience with our Honda Service Department! We appreciate all your feedback and look forward to assisting you again!

August 01, 2023

Very good people to work with. They listened to our needs & wants. We appreciated how they worked with us. More

by Pat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance
Aug 02, 2023 -

Krenzen Auto Mall responded

Thank you for letting us know about your experience with Lance & Krenzen! If there is anything else we can do for you please please let us know!

August 01, 2023

Very friendly and helpful. Everything is done with professionalism and attention to the customer’s needs every day. More

by Mrlwjensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Aug 02, 2023 -

Krenzen Auto Mall responded

Thank you for the review!

July 30, 2023

Very professional. Gets things done in time promised. Best deal in Duluth & Superior and prices are great. More

by Lmdobbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service member who greeted me.
Aug 01, 2023 -

Krenzen Auto Mall responded

Thank you for the great review!

July 25, 2023

Everybody I dealt with was very professional and caring about my emergency repair. Great service, More

by pvsrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Jul 25, 2023 -

Krenzen Auto Mall responded

Thank you for letting us know about your experience with our Service Department!

July 25, 2023

Great professional service we always get such good service at krenzens. We will be back. More

by Hstrey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know.
Jul 27, 2023 -

Krenzen Auto Mall responded

Thank you for the great review and feedback!

July 24, 2023

Jake was easy to work with and efficient, not trying to constantly up-sell a bunch of options we didn’t need. More

by jessica n
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake
Jul 25, 2023 -

Krenzen Auto Mall responded

Jessica, thank you for letting us know about your experience with Krenzen Honda & Jake Boese! We appreciate your feedback and if there is anything else we can do for you in the future, please do not hesitate to reach out to anyone at Krenzen! Enjoy your new Honda!

July 23, 2023

I have always appreciated the work that Krenzen has done for my vehicle (Honda Pilot). This spring my alternator needed replacing, the Krenzen team was great to work with and professional. I appreciated the More

by Honda Pilot Lover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric, Rob
Jul 24, 2023 -

Krenzen Auto Mall responded

Thank you for the great feeback on your recent experience at Krenzen! We appreciate your honesty and are happy to hear that we were able to assist you.

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