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Krenzen Auto Mall

Duluth, MN

4.9
256 Reviews

2500 Mall Drive

Duluth, MN

55811

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256 Reviews of Krenzen Auto Mall

October 05, 2023

Super friendly and helpful staff. Very accommodating with my work schedule and answered all my questions. More

by Htorvi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Jones, Lance
Oct 09, 2023 -

Krenzen Auto Mall responded

Thank you for the 5 star review! We appreciate your honesty and if there is anything further we can assist you with please do not hesitate to reach out to anyone at Krenzen! Enjoy your new ride!

September 30, 2023

Wonderful service! Very professional and prompt in getting me into a new car that is absolutely a dream come true. More

by tysonsb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Jones
Oct 02, 2023 -

Krenzen Auto Mall responded

Thank you for the great feedback! We are happy to hear that we were able to get you into a dream vehicle! We look forward to assisting you again in the future.

September 29, 2023

They did recall work on my vehicle. The vehicle was making strange noises when I got it back. Took it to our repair shop. They said the vehicle was a death trap and they did not underst More

by Dkroeten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Malley
Oct 02, 2023 -

Krenzen Auto Mall responded

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations.

September 26, 2023

I was thrilled with the service I received from Erin and Howie! I never felt pressured and I got exactly what I wanted! More

by mdowell221
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin and Howie
Sep 27, 2023 -

Krenzen Auto Mall responded

Mary, thank you for the great review! We are pleased to hear that you are completely satisfied with your experience with Krenzen!

September 20, 2023

Horrible! Dishonest and misleading with promises made and promises not kept. Purchased a used vehicle that had an undisclosed oil leak and in their attempt to More

by sbknox88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Howie Krenzen, Mike Dunphy and Erin
Sep 21, 2023 -

Krenzen Auto Mall responded

Dear SBKnox88, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future. We did offer to purchase the vehicle back and you declined, if you do change your mind you can reach out to us at any time.

September 15, 2023

Greater me as soon as walked for oil change Answered all my questions sasifactortly about my Honda Fit More

by clanceyevelyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ERIC RENGO
Sep 18, 2023 -

Krenzen Auto Mall responded

Thank you for your review! We look forward to assisting you again in the future.

September 08, 2023

Excellent service, great coffee, finished on time, friendly, greeted by my name, overall great experience More

by dwinter494
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Sep 11, 2023 -

Krenzen Auto Mall responded

Thank you for your review! We appreciate your business!

September 08, 2023

Very friendly and courteous service, on time as promised, easy in -easy out , front desk made picking up loaner a snap! More

by Dynacon324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Sep 11, 2023 -

Krenzen Auto Mall responded

Thank you for the review! We look forward to assisting you again in the future!

September 06, 2023

Always courteous I believe they’re honest & fair I love their cars We had a great salesman Tom Spehar very fun,knowledgeable & patient This is my second Brand new Honda Accord I had a 2010 Honda Accord Co More

by susan672021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Shykes Tom Spehar Jake Manning Eric in service dept.
Sep 07, 2023 -

Krenzen Auto Mall responded

Susan, thank you for the great feedback! We appreciate hearing about your experiences with us and look forward to assisting you again in the future!

August 31, 2023

Every thing seems to run like clockwork, very pleasant people, every one has a smile on their face, love itself More

by billygr4874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Aug 31, 2023 -

Krenzen Auto Mall responded

Thank you for the great feedback! We look forward to assisting you again in the future!

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