Krenzen Auto Mall

Thank you, Team Krenzen Honda; Allison L. -Customer service, Erik and Tony-Service Advisor, Scott V.-Sales Mgr, Scott J.-Sales, and Richard-Shuttle. Campsite alternator/battery break -Customer service, Erik and Tony-Service Advisor, Scott V.-Sales Mgr, Scott J.-Sales, and Richard-Shuttle. Campsite alternator/battery breakdown, on the north shore, 3 hours from home, Team Krenzen really came through in a pinch! It’s a crazy, busy world, but I was enjoying some quiet down time, driving and camping by the Great Lake Superior (well, maybe the lake was a little less than quiet and a bit more wild, on this cooler, windy, beautiful crashing waves, summer day). My Honda 2012 Odyssey, with 188,000 miles of adventures logged, decided she needed an adventure break-down! Bummer! Allison took our call, got us set up with Erik and Tony in service, who squeezed us in for service and saved us from an unexpected, overnight hotel stay, instead of our beautiful shoreline campground. Still, we had the pleasure of meeting Richard on our shuttle to the hotel, while we waited for service. Since we had the day to make a new plan, Scott V. and Scott J. We’re very kind to take the time to show me a newer, used Honda Pilot, just in case I find the heart to give up “Big Booty Judy” (you can edit this out of necessary😬). Now the tough choice; If “Judy” is traded in, to buy or not to buy, new or used, minivan or something a little smaller and sportier? Scott V. and Scott J. gave me some solid information to think about and even shared thoughts of Honda teams closer to home, for future reference, if necessary. Job finished, just in the nick of time, back on the road, by the end of the day! Wheeew! Thank you, Team Krenzen Honda! Big Booty Judy is hopefully headed out for one more camping adventure, this time with my daughter, who grew up in this Honda-mini-home-van-taxi-shuttle-Odyssey, adventurer! Life IS an adventure. See you next time, Honda! ~Julie More

We had a great experience. The service was fast and done to our satisfaction. We love Krenzen! The service was fast and done to our satisfaction. We love Krenzen! More

I was at krenzen for a recall on my ridgeline ,the people there are awesome they work with you every step of the way , their mechanics are second to none , jasen took me back in the shop and showed me exactl there are awesome they work with you every step of the way , their mechanics are second to none , jasen took me back in the shop and showed me exactly what was going on with my truck ! I highly recommend Krenzen auto mall 👍👍👍 More

Very friendly, excellent staff from the people at the front, the dealer, and the finance department front, the dealer, and the finance department More

I will be taking my car back to Krenzen from now on. I had a minor issue, but I felt respected and heard by the service advisor. He took the time to explain things to me without be condescending and tha I had a minor issue, but I felt respected and heard by the service advisor. He took the time to explain things to me without be condescending and that was greatly appreciated. More

My salesperson (Scott Jones) was very accommodating and responsive to my wishes. He allowed me to test drive multiple vehicles of my own choosing rather than trying to push me toward something he wanted to responsive to my wishes. He allowed me to test drive multiple vehicles of my own choosing rather than trying to push me toward something he wanted to sell. Purchasing the vehicle was a quick and painless process, plus, I was given a more-than-fair deal on my trade-in. This is my 2nd time purchasing a vehicle from Krenzen and each time has been a positive experience without the typical feelings of being pressured or manipulated that often accompany car buying. I would genuinely recommend Krenzen to anyone looking for a new vehicle. More

Car was taken in on time and done with in a timely manner, and I was given a detailed report which was gone over with me. manner, and I was given a detailed report which was gone over with me. More

Friendly, fast and fair service. Clean and comfortable waiting area. Seeks prior approval for any additional service or repairs needed. Clean and comfortable waiting area. Seeks prior approval for any additional service or repairs needed. More

I was treated with respect & everyone was very welcoming. The dealership is a clean environment. The dealership is a clean environment. More

Very helpful customer service reps. Nice selection of automobiles to consider buying. Very grateful for their time! Nice selection of automobiles to consider buying. Very grateful for their time! More