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Krenzen Auto Mall

Duluth, MN

4.9
244 Reviews

2500 Mall Drive

Duluth, MN

55811

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244 Reviews of Krenzen Auto Mall

July 21, 2023

Have always received excellent service at Krenzen. Staff is always friendly and work is completed quickly. More

by ruby2mills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Aug 01, 2023 -

Krenzen Auto Mall responded

Thank you for the great review!

July 19, 2023

Everyone is friendly. Thank you especially to Scott Jones who sold me my wonderful new car! He made sure I knew how to use all of the features. I’m confident that I’m read More

by Kim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Jones, Gary Nelson
Aug 01, 2023 -

Krenzen Auto Mall responded

Kim, thank you for letting us know about your experience with Krenzen & Scott Jones! We appreciate your business and if there is anything else we can do for you in the future please let us know.

July 18, 2023

Appointments are scheduled and completed in a timely manner. Courteous..pleasant.. completed work explained .. Billing clear More

by Lois Carlson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager.. Office/sales lady
Jul 18, 2023 -

Lois Carlson responded

See above.

Jul 18, 2023 -

Lois Carlson responded

I don’t know what this box means. Trying to send review. Very frustating

Jul 18, 2023 -

Krenzen Auto Mall responded

Lori, thank you for the great feedback!

July 18, 2023

Great service. They ask the right questions and are not pushy. Also they are very friendly and call you by name. More

by rcjwalczak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know their name
Jul 19, 2023 -

Krenzen Auto Mall responded

Thank you for the great feedback! We look forward to assisting you again :)

July 12, 2023

I Brought car in for recall. It was fixed in timely fashion and they discovered another issue and fixed that as well very reasonable. Very happy with the service at krensen today More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Receipt not with me..unsure names
Jul 13, 2023 -

Krenzen Auto Mall responded

Jim, thank you for letting us know about your recent experience with us! We appreciate your feedback and if there is anything else we can do for you please let us know!

July 07, 2023

I went to Krenzen to have a brake controller installed on my Ridgeline. Facility was clean. Desk staff and technicians were all friendly and knowledgeable. Waiting area was spacious and well-stocked with bev More

by HappyCamper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jul 10, 2023 -

Krenzen Auto Mall responded

Thank you for taking the time to leave our service department a review! We appreciate your honest feedback.

June 29, 2023

Knowledgeable, helpful and friendly service advisor. Clean and spacious waiting area stocked with a light snack and drink. Repair was fast. More

by LB
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service advisor.
Jun 29, 2023 -

Krenzen Auto Mall responded

Thank you for the great review!

June 20, 2023

Very perfrssional, Curtis and kind. Quick in and out. Worth going to with my car. More

by Dorrie
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin cloter
Jun 21, 2023 -

Krenzen Auto Mall responded

Dorrie, thank you for the great review!

June 19, 2023

We don’t live here, initially called for an appt for our malfunctioning car, and was told it would be several weeks to get appt. We brought the car in without an appt, but Tony got the car checked out by t More

by oma.dianna.baker
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tony, service/customer service
Jun 20, 2023 -

Krenzen Auto Mall responded

Thank you for the great feedback on our experience with us! If there is anything else we can do for you in the future please let us know!

June 17, 2023

Staff is friendly and listens attentively when I describe the situation with my car. Waiting area is clean, coffee and beverages are available More

by Maryb8572
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Biskey
Jun 20, 2023 -

Krenzen Auto Mall responded

Mary, thank you for the great review!

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