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Krenzen Auto Mall

Duluth, MN

4.9
256 Reviews

2500 Mall Drive

Duluth, MN

55811

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256 Reviews of Krenzen Auto Mall

August 04, 2023

I was treated with respect & everyone was very welcoming. The dealership is a clean environment. More

by Leigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Lucas
Aug 07, 2023 -

Krenzen Auto Mall responded

Thank you for taking the time to leave us some feedback on your recent experience with us!

August 04, 2023

Very helpful customer service reps. Nice selection of automobiles to consider buying. Very grateful for their time! More

by Rebecca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake M, Jake B, John S
Aug 07, 2023 -

Krenzen Auto Mall responded

Rebecca, thank you for letting us know about your recent experience.

August 04, 2023

Very knowledgeable and accommodating with efficient and thorough service. Educated me on best timeline to follow up. More

by LaNea Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t recall the names but they were working between 2-4pm on Wed 8/2/23
Aug 07, 2023 -

Krenzen Auto Mall responded

Thank you for the great feedback!

August 03, 2023

They did a great job - there was an issue with a part that was unexpected but they didn’t charge me for it. Also, they worked a late addition into the schedule so I wouldn’t have to come back. They pro More

by Minong Strong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t get names
Aug 07, 2023 -

Krenzen Auto Mall responded

Thank you for letting us know about your recent experience with our Service Department! We look forward to assisting you again!

August 02, 2023

Staff was very polite and attentive to me needs. Took very short time to check me in. Asked if I was going to wait for vehicle than directed me to a nice waiting area. Check out and scheduling next More

by oldbuck47
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Names are a problem
Aug 03, 2023 -

Krenzen Auto Mall responded

Thank you for the feedback on your experience with our Honda Service Department! We appreciate all your feedback and look forward to assisting you again!

August 01, 2023

Very friendly and helpful. Everything is done with professionalism and attention to the customer’s needs every day. More

by Mrlwjensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Aug 02, 2023 -

Krenzen Auto Mall responded

Thank you for the review!

August 01, 2023

Very good people to work with. They listened to our needs & wants. We appreciated how they worked with us. More

by Pat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance
Aug 02, 2023 -

Krenzen Auto Mall responded

Thank you for letting us know about your experience with Lance & Krenzen! If there is anything else we can do for you please please let us know!

July 30, 2023

Very professional. Gets things done in time promised. Best deal in Duluth & Superior and prices are great. More

by Lmdobbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service member who greeted me.
Aug 01, 2023 -

Krenzen Auto Mall responded

Thank you for the great review!

July 25, 2023

Everybody I dealt with was very professional and caring about my emergency repair. Great service, More

by pvsrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Jul 25, 2023 -

Krenzen Auto Mall responded

Thank you for letting us know about your experience with our Service Department!

July 25, 2023

Great professional service we always get such good service at krenzens. We will be back. More

by Hstrey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know.
Jul 27, 2023 -

Krenzen Auto Mall responded

Thank you for the great review and feedback!

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