Koons White Marsh Chevrolet

Got right back to me that evening about a car I requested interest in on line. Sent a video of it highlighting major features right to my phone including the fact sheet. No pressure sales, minimal negotiati interest in on line. Sent a video of it highlighting major features right to my phone including the fact sheet. No pressure sales, minimal negotiation needed on price with very pleasant manager Jerry. The BEST car buying experience I have ever had. Andrew in finance was wonderful as well. They are low key and very kind. I will recommend them to everyone. More

The sales people and those at the front make you feel welcome to be there and I believe I've never had one question that wasn't answered and when they were it was with sincerity and patience. I don't eve welcome to be there and I believe I've never had one question that wasn't answered and when they were it was with sincerity and patience. I don't ever remember having the experience at Koons White Marsh that I and the sales people couldn't connect with each other and I left having actually enjoyed my day at the dealership. More

Great selection and location. I would definitely recommend this dealership to anyone looking for a brand new Chevrolet. I would definitely recommend this dealership to anyone looking for a brand new Chevrolet. More

Steve Jones was very knowledgeable & excellent to deal with car transaction. I highly recommend him. with car transaction. I highly recommend him. More

My experience with Koons was awesome. Despite small hiccups in during the process, they went the extra mile to satisfy me and provide me with endless options. All in all, I walked away wi Despite small hiccups in during the process, they went the extra mile to satisfy me and provide me with endless options. All in all, I walked away with a great truck. Buddy Price was my salesman and I would go back to him all the way from Delaware just to buy another vehicle. He went above and beyond during my buying process. More

I inquired about a vehicle with Kevin. I asked him for a purchase order which shouldn’t take long at all to do. Day after day he kept giving me run arounds “ waiting on my finance manager” I asked him for a purchase order which shouldn’t take long at all to do. Day after day he kept giving me run arounds “ waiting on my finance manager” then told me he’d get it to me the next day for whatever reason. Never heard from him the following day asking minutes later he emails me with a newer year and not the model or color I was interested in. At that point I was never told the car I inquired in was no longer available. I could have been informed that someone else was interested or already going through the process instead I was lead on getting the run arounds for days. Very unprofessional. More

David Letourneau and the entire service staff at Koons Chevy in White Marsh are first class. The customer service experience is unmatched. From the moment you arrive, their communication throughout the Chevy in White Marsh are first class. The customer service experience is unmatched. From the moment you arrive, their communication throughout the entire process, you feel as if their entire team has your back. It's not always fun having to bring a car in for service...life disruption, work, kids, etc. David and the Koons staff get that and make sure they alleviate as much of that stress as possible from start to finish. I bought my car with this team and serviced it here. I will not go anywhere else given the respect and treatment they show their customers. David, thank you and the entire Koons team. More

Buddy is a professional. He is reactive and timely. He works hard for the customer. He is reactive and timely. He works hard for the customer. More

We had the best experience buying our vehicle from Buddy Price. He is a great salesman and this was our 4th vehicle we bought from him. Will always come back to him for purchases. Price. He is a great salesman and this was our 4th vehicle we bought from him. Will always come back to him for purchases. More

Buddy was fantastic to work with! He was extremely patient, knowledgeable, and went above and beyond to ensure we were educated about our purchase. He was extremely patient, knowledgeable, and went above and beyond to ensure we were educated about our purchase. More