Kelvin Dyson

Nicholas Guyton was very professional and answered all my questions. My services were performed with ease, thank you. questions. My services were performed with ease, thank you. More

by tiffanybalkaran Verified Customer Verified Customer

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The customer service CAN NOT BE TOUCHED! ! I have been spoiled since my 1st visit! I live near Westminster and I went to another location near my house-NEVER AGAIN! I will just have to take t ! I have been spoiled since my 1st visit! I live near Westminster and I went to another location near my house-NEVER AGAIN! I will just have to take the drive to the other side of the beltway. I don't think I would want to purchase my next vehicle nowhere else. MR. DYSON IS ABSOLUTELY WONDERFUL! More

by msabcooper714 Verified Customer Verified Customer

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Our Sales member was Kelvin, he was AMAZING from beginning to end! We are very happy with the process and purchase, we look forward to working together on our next new vehicle! beginning to end! We are very happy with the process and purchase, we look forward to working together on our next new vehicle! More

by victoria.dubasak.618 Verified Customer Verified Customer

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Everyone was very professional and was very helpful. They made buying a car a pleasant experience They made buying a car a pleasant experience More

by lshonko Verified Customer Verified Customer

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I was truly pleased with the service I received from this dealership. Everyone who assisted me in my vehicle-buying process was very professional and friendly. dealership. Everyone who assisted me in my vehicle-buying process was very professional and friendly. More

by gmf60 Verified Customer Verified Customer

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Kelvin was a fantastic salesman. He was not pushy and didn’t pressure me into anything. It made for a very pleasant car buying experience. He was not pushy and didn’t pressure me into anything. It made for a very pleasant car buying experience. More

by trooperdave01 Verified Customer Verified Customer

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Awesome staff, fast, helpful, and very knowledgeable. Kelly and kelvin are the best! ❤️❤️❤️ Much love to them! Kelly and kelvin are the best! ❤️❤️❤️ Much love to them! More

by ashleapeak Verified Customer Verified Customer

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Great experience. Kelvin was friendly, engaging and professional. One of the best, quick experiences I've had purchasing a vehicle. Kelvin was friendly, engaging and professional. One of the best, quick experiences I've had purchasing a vehicle. More

by m3csmith Verified Customer Verified Customer

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Great service! I’m at Whitemarsh Chevrolet often due to sports travel with my kids, and my service advisor, Tom, is always helpful and accommodating. He makes the p I’m at Whitemarsh Chevrolet often due to sports travel with my kids, and my service advisor, Tom, is always helpful and accommodating. He makes the process easy every time. More

by sglyles Verified Customer Verified Customer

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i had the absolute pleasure of dealing with Kelvin on the sales end of my car buying experience. professional, accommodating and extremely helpful would be the best way to describe my experience with Kel sales end of my car buying experience. professional, accommodating and extremely helpful would be the best way to describe my experience with Kelvin. when transitioning to the financial portion of the deal in process for the vehicle i was excited to purchase, i had the absolute displeasure of dealing with Josh, the finance person. while there were multiple instances of unprofessionalism and inappropriate behavior, i will state two of these incidents in these comments. number 1 - i was misgendered at the end of the deal after sitting with me and going through paperwork for an hour, respectfully he was aware of my name and gender at the start of this transaction. no attempt to correct was made by Josh after it was brought to his attention insinuating intent to misgender. number 2 - days after the deal was made i received a phone call from Josh stating that he needed me and my mom to come in and sign paperwork that he neglected to do at the time of the sale. this happened the week between christmas and new year and was an inconvenience for us to come back. We were able to come in and were meet by Josh who had a very negative attitude towards us as if this was our fault that he did not have the documents necessary to complete the sale. he stated "I was waiting on you" after he knew we were in the building and were waiting him for over thirty minutes. from this point the meeting turned very unprofessional and uncomfortable for both me and my mom, resulting in our having to leave his office and seek help from others at the dealership, thankfully Kelvin and Kelly were able to intervene and we were able to finish the required paperwork that was needed to complete this sale. if further information is needed by the management team at Koon's Chevrolet, my mom and i are both available via phone or email to discuss and provide and additional details regarding our experience. sincerely, Jess Shipley and Lauren Shipley More

by Jess Verified Customer Verified Customer

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