Koons Westminster Toyota

This message is for GM at dealership and the Service MNager. Today my Porsche used car 2018 that I bought at your dealership came to service. It was valet. Unfortunately due to non availability of loane MNager. Today my Porsche used car 2018 that I bought at your dealership came to service. It was valet. Unfortunately due to non availability of loaner and my emergency doctor trip I had requested Todd at service to send the car back so I can properly schedule for another date. Now I will be ever schedule another appointment with Koons for service. Here is why, the person who drove the car back from dealership while leaving the car at my home, drove the car ok to driveway thrashing pots with plants in them and almost hit a third pot and now car has scrapes on the fron KT passenger side of the bumper all because of him rash driving onto my drive way while dropping the car back to me. When I noticed this and asked him about how he can drive and leave the like that he asked me , what do you want me to do. I did not ask him to park on drive way. He could have pulled introns of my garage called me and handed over the keys. This is minimum courtesy . The Porsche now has scratch on it which other wise is scratch free and dent free. Please note this and my car is never coming back to your dealership for service. Never send your car with valet to this dealership their drivers are rude. More

Great customer service! We had a great Sales Woman and a great Finance Manager who both stayed late on a Saturday evening because we got there late. They entire experience We had a great Sales Woman and a great Finance Manager who both stayed late on a Saturday evening because we got there late. They entire experience was the best we have ever had purchasing a new vehicle. More

Selling a car is supposed to be stressful and scary, right? Not at Koons Westminster Toyota. The process was so unbelievably smooth, the price was generous, and the people I had the pleasure of interact right? Not at Koons Westminster Toyota. The process was so unbelievably smooth, the price was generous, and the people I had the pleasure of interacting with were kind and gracious. I don't write reviews unless things are AWFUL or freaking OUTSTANDING. So uh, yeah - my experience was freaking outstanding. More

Service was efficient and informative. Problems were reported quickly and no pressure on solutions here. Problems were reported quickly and no pressure on solutions here. More

First time here for Service. Unbelievable from start to finish. Pam was in touch with me every step of the way. Always anticipated my needs. Pam’s personal touch made a huge di Unbelievable from start to finish. Pam was in touch with me every step of the way. Always anticipated my needs. Pam’s personal touch made a huge difference. I was not just a number. This experience was refreshing especially in today’s business environment. Also, they took good care of my car! More

Great group of people working at this dealer, warm welcome, def will go extra 100 miles to help customer. welcome, def will go extra 100 miles to help customer. More

The process was smooth, Ryan Emge was a great help. From negotiation to financing to pickup. Thank you. From negotiation to financing to pickup. Thank you. More

Our salesperson Joey is very knowledgeable about the cars, he was on top of keeping us updated on delivery of the car, and extremely helpful with all the new electronics in the car. cars, he was on top of keeping us updated on delivery of the car, and extremely helpful with all the new electronics in the car. More

We have been calling and visiting other Toyota dealerships for weeks looking for a Blizzard Pearl Venza. Regina was able to locate one for us overnight! Brice followed through by keeping us inform dealerships for weeks looking for a Blizzard Pearl Venza. Regina was able to locate one for us overnight! Brice followed through by keeping us informed when our car arrived and walking us through the process remotely. He took pictures and texted them to us when our car arrived! Steve in finance was so easy to work with. He explored all interest options for us. Steve made it so easy to finance our loan over the phone that we decided to finance with Toyota even though the rate was slightly higher than what our bank was offering. Koons Westminster Toyota will be the only dealership that we'll recommend to family and friends. More

Jay my customer service rep was awesome he was on top of everything! Highly recommend Koons Toyota because of him. The shuttle driver, and the person who took my payment were great. Thank you everyone. everything! Highly recommend Koons Toyota because of him. The shuttle driver, and the person who took my payment were great. Thank you everyone. More