Koons Westminster Toyota

Koons’ service has consistently been top notch! Has been for 22 years now. And during the majority of those years, my service guy has been Todd Eckart and he’s been very professional, helpful and Has been for 22 years now. And during the majority of those years, my service guy has been Todd Eckart and he’s been very professional, helpful and extremely kind to work with. He’s one of the reasons my husband and I continue to buy Toyota vehicles….no one else compares! More

Very pleasant people to work with dealership is excellent had no problems with Scott he was fantastic enjoyed the experience very much so had no problems with Scott he was fantastic enjoyed the experience very much so More

Very professional and speedy service. Ethan was informative and kept me apprised. No complaints. Will return. Ethan was informative and kept me apprised. No complaints. Will return. More

Friendly clean personable on top of things keep my car clean honest never try to sell me anything clean honest never try to sell me anything More

Very professional, listens to what the customer concerns are, patient and very courteous. Very satisfied. Todd has always been great to me. are, patient and very courteous. Very satisfied. Todd has always been great to me. More

Exceptional service with relevant explanations. Not bad but good. Mot bad but better. Not bad but best. Not bad but good. Mot bad but better. Not bad but best. More

I always get the best service at Koons, and the mechanics are very knowledgeable. I would not take my vehicle anywhere else. are very knowledgeable. I would not take my vehicle anywhere else. More

I like how Koons contacts me about reminders to service my vehicle. Associates are friendly and competent. The service department keeps my vehicle is great driving condition. my vehicle. Associates are friendly and competent. The service department keeps my vehicle is great driving condition. More

Left 3 phone messages for a manager before I received call back from D. Harkins, General Sales Manager, KOONS WestMinister MD. KOONS provided me with a CARFAX report showing the 2020 Toyota Supra I purc call back from D. Harkins, General Sales Manager, KOONS WestMinister MD. KOONS provided me with a CARFAX report showing the 2020 Toyota Supra I purchased on 18 Aug 2021 showed no accident/damage. On 15 Jul 2024 I took car to CARMAX to sale. CARMAX informed me a collision was reported on 3 Mar 2021, left side and bumper damage in Dallas TX. Upset that KOONS didn't inform me of damage before I purchased the car from them. Spoke with D. Harkins, 30 Jul 2024, who stated he questions legitimacy of accident, must be mistake because car was in Dallas TX when the car was in the accident (?), if don't see damage then its a mistake (?) and I should contact CARFAX. I would not have purchased the car if I knew it was in an accident. Private parties are not willing to purchase a car with accident history unless it is reduced below KBB. KOONS purchased the CARFAX report - if the manager believes it is in error they should resolve the error. Request KOONS purchase the car back from me at KBB PP price of at least $48,327 and take up the issue with CARFAX. More