Koons Ford of Annapolis - Service Center

It was try’s good one had no appointment but got in and out it was a great experience out it was a great experience More

Great service and friendly staff, vehicle was ready when promised. Will return for future services. promised. Will return for future services. More

Koon's Ford always provides me great service and we enjoy dealing with Mike Treas. He is not only professional but also a caring and friendly guy. Well done! dealing with Mike Treas. He is not only professional but also a caring and friendly guy. Well done! More

Great staff. thorough and diligent in explanations. really appreciated the speed in finishing my service. thorough and diligent in explanations. really appreciated the speed in finishing my service. More

Staff are Friendly, Facility is super clean, Efficient and dependable service… I always feel confident that my vehicle is in good hands…..Mike is fantastic to work with! and dependable service… I always feel confident that my vehicle is in good hands…..Mike is fantastic to work with! More

9am appointment (recall) so I was there extra early and I was out by 9:15. Mike and everyone else I encountered was great. And the lovely lady at the counter in the lounge - thanks for making my short wait was out by 9:15. Mike and everyone else I encountered was great. And the lovely lady at the counter in the lounge - thanks for making my short wait even better! More

Excellent service. Great communication during service. Friendly. Attentive to requests. Easy to work with. Always willing to provide prompt service. Great communication during service. Friendly. Attentive to requests. Easy to work with. Always willing to provide prompt service. More

Quick efficient service they research my car history make suggestions as to the possible service that I need and they call me in a timely fashion when I can pick up my car suggestions as to the possible service that I need and they call me in a timely fashion when I can pick up my car More

Overcharged me. Did not complete work in a timely manner and had to pick up my car after a week of waiting for a part. Had to reschedule when part came in and clai Did not complete work in a timely manner and had to pick up my car after a week of waiting for a part. Had to reschedule when part came in and claimed there was nothing wrong with problems that were still under warranty. Had no loaner cars. I will not go f to Koons Ford Annapolis ever again. More

everything was good till checkout had to wait over 30 minutes since they where changing shifts. No cashier was available to take my cash. minutes since they where changing shifts. No cashier was available to take my cash. More