Koons Ford of Annapolis - Service Center

Many Thanks go out to Koons Ford Lincoln of Annapolis. My latest purchase was a 2024 Lincoln Corsair. From the beginning to the end of my buying process, I felt like it was handled with not only knowled My latest purchase was a 2024 Lincoln Corsair. From the beginning to the end of my buying process, I felt like it was handled with not only knowledge but professional. I have purchased several vehicles from Koons Ford Annapolis and always satisfied with both sales & service departments. I will be back when it's time for my next car. Thank you, Joe, and your fabulous team. More

I have purchased multiple vehicles from Koons Ford Annapolis and always satisfied with both sales & service departments. Mike Treas is the best service agent I have ever worked. He is always professio Annapolis and always satisfied with both sales & service departments. Mike Treas is the best service agent I have ever worked. He is always professional and trustworthy. More

Earl went out of his way to fit me in while I was there to get pictures to Ford to assess whether or not my steering wheel was covered by warranty. I really appreciated him going the extra mile. The whole to get pictures to Ford to assess whether or not my steering wheel was covered by warranty. I really appreciated him going the extra mile. The whole staff was trustworthy and reliable and kept me informed throughout the process. Great job everyone! More

I understand that dealer valet service originated with Ford, but the Koons people made it easy and pleasant to use. The service work was done without leaving home and the drviers were courteous and friend Ford, but the Koons people made it easy and pleasant to use. The service work was done without leaving home and the drviers were courteous and friendly. I'll use it again. More

While I was pleased with the work performed. I was not satisfied that my warranty was not accepted. I have since reached out to the warranty company and was informed that my warranty should have I was not satisfied that my warranty was not accepted. I have since reached out to the warranty company and was informed that my warranty should have been recognized by Koons Ford. I purchased the warranty when I purchased my new Lincoln Aviator in 2020. More

While I was pleased with the work performed. I was not satisfied that my warranty was not accepted. I have since reached out to the warranty company and was informed that my warranty should have I was not satisfied that my warranty was not accepted. I have since reached out to the warranty company and was informed that my warranty should have been recognized by Koons Ford. I purchased the warranty when I purchased my new Lincoln Aviator in 2020. More

. Mr. Earl delivered “Excellent Service!” I was very satisfied the way they made sure I was aware of everything going with the vehicle. Letting me know when the vehicle was ready to pick up was on time. satisfied the way they made sure I was aware of everything going with the vehicle. Letting me know when the vehicle was ready to pick up was on time. Thank you KOONS FORD AND LINCOLN DEALER. More

Excellent facility, staff, and service. This was my first routine service after purchasing my Expedition and it was a very good experience. Also, Terri Norris from finance helped me with my This was my first routine service after purchasing my Expedition and it was a very good experience. Also, Terri Norris from finance helped me with my warranty. More

Mike Trease was awesome to deal with always taking his care of my vehicles. Thane care of my vehicles. Thane More

Always provide great service to my 2009 F150 Supercrew with 225 miles. Honest advice every time. with 225 miles. Honest advice every time. More