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Koons Ford of Annapolis
Annapolis, MD
1,834 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,834 reviews
February 02, 2026
Professional - top to bottom! Thank you Evan for the service and professional attention. I will be back! Mike McGeeney Thank you Evan for the service and professional attention. I will be back! Mike McGeeney More
by laxmcgeeney31
Verified CustomerEmployees Worked With
February 01, 2026
We came looking to replace our helplessly old pick up and found a perfect F150... found a perfect F150... More
by clandskroener
Employees Worked With
January 29, 2026
I was disappointed in the time it took the service department to figure out what was going on with my Lincoln Navigator. I felt that having my vehicle for over a week was unnecessary and unacceptabl department to figure out what was going on with my Lincoln Navigator. I felt that having my vehicle for over a week was unnecessary and unacceptable. For the answers I received from the service writer my vehicle should have been completed in less than 2-3 days max. They test drove the vehicle and heard no noises from the wind, they reset the computer systems and checked the two key fobs. The two key fobs still don't work properly. I've dealt with this dealership years ago and loved it and referred many people to use this dealership. Unfortunately, the dealership has not maintained my respect and admiration currently. Things have changed and not for the betterment of this dealership. The communication from the service department was extremely absent. No responses from the phone messages that were left. More
by mwbella21
January 29, 2026
Walk in, no appointment needed and was done in an hour. Rep was able to keep me posted on the status of my vehicle and suggested future services Rep was able to keep me posted on the status of my vehicle and suggested future services More
by eabp64
January 28, 2026
Koons Ford Lincoln of Annapolis is a great place to do business. I highly recommend them. business. I highly recommend them. More
by JOHN.POWELL27X
January 25, 2026
Always a great experience! I’ve been bringing in my Bronco for the last year and from the greet when I pull in to when I check out is a flawless experience. I’ve been bringing in my Bronco for the last year and from the greet when I pull in to when I check out is a flawless experience. More
by mstoller1973
Employees Worked With
Marty Horner
January 25, 2026
Seamless process and Chuck the salesman worked with me until we found the right truck. until we found the right truck. More
by rgrahamgla
January 23, 2026
Chuck made the car buying process easy. He’s always available to answer all my questions that pop up after I drove the car home! He’s always available to answer all my questions that pop up after I drove the car home! More
by eileenf
Employees Worked With
January 22, 2026
Mike T. was great as usual. They took care of my truck and got me out the door. was great as usual. They took care of my truck and got me out the door. More
by LAX2100
January 19, 2026
Never had a problem with anyone. . Everyone I ever delt with has been polite and friendly. Always someone knowledgeable around to answer a question. . Everyone I ever delt with has been polite and friendly. Always someone knowledgeable around to answer a question. More
by LEONABUSIJA
