Koons Ford of Annapolis
Annapolis, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Mike is a pleasure to work with and I always feel comfortable with him handling my Explorer. comfortable with him handling my Explorer. More
Mike Matson Service Manager was very helpful. Kept us well informed and was responsive to inquiries Kept us well informed and was responsive to inquiries More
Hunter was very friendly and professional. He made our truck purchase experience pleasant. The dealership was very clean and the staff made us feel very welcome. He made our truck purchase experience pleasant. The dealership was very clean and the staff made us feel very welcome. More
The service team is always great and they take care of me going above and beyond to make sure my car is properly serviced. They also make sure I get to work on time and that I am kept up to date on my vehicl going above and beyond to make sure my car is properly serviced. They also make sure I get to work on time and that I am kept up to date on my vehicle More
Michael Matson kept me informed of the progress and status of my vehicle in a timely manner. He was professional and courteous. Would like to work with him in the future. status of my vehicle in a timely manner. He was professional and courteous. Would like to work with him in the future. More
Arrived at dealership about 30 minutes prior to opening for an oil change but there were already about 6 cars ahead of me. Still got my car back at just about an hour allowing time for me to return with m for an oil change but there were already about 6 cars ahead of me. Still got my car back at just about an hour allowing time for me to return with my second car for the same service. And again, I was out in roughly an hour. It was being to speak with the tech that did both of my cars. More
Mike Treas was very professional and knowledgeable keeping me updated regularly. We have always been satisfied with the service department. We have 2 Ford vehicles. keeping me updated regularly. We have always been satisfied with the service department. We have 2 Ford vehicles. More
My windows seized open and I couldn’t get an appointment online within 2 weeks so I called the next day. The operator spoke with the manager and they told me to just come in and they were going to just lock online within 2 weeks so I called the next day. The operator spoke with the manager and they told me to just come in and they were going to just lock it in the up position until my appointment for repair. When I got there the manager said that since the door panels needed to come off to reset the windows up, they would just do the repair so the charge would be lower and I was out within an hour. Thanks Koons. More
I am very satisfied with Mike Treas in the service department.He gets us in and out quickly. department.He gets us in and out quickly. More