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Koons Ford of Annapolis
Annapolis, MD
1,589 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,589 reviews
November 30, 2022
Mike Treas is always very attentive to the needs of the customer and ensures that the vehicle is checked and the issues that have to be address are, to the satisfaction of the customer. customer and ensures that the vehicle is checked and the issues that have to be address are, to the satisfaction of the customer. More
by mpanos903
Verified CustomerEmployees Worked With
November 30, 2022
Very well done, thanks. Mike does an excellent job of communicating, and the staff are friendly. Mike does an excellent job of communicating, and the staff are friendly. More
by calradiohost
Employees Worked With
November 29, 2022
Went in for brakes. They didn't road test afterwards. Loud vibration from front driver side wheel. Due for oil change, but they didn't let me know. Service rep terrible They didn't road test afterwards. Loud vibration from front driver side wheel. Due for oil change, but they didn't let me know. Service rep terrible at providing status updates. More
by acorn3333
Employees Worked With
John Perry
November 29, 2022
Even though I was unable to order a 2023 Mustang, Chuck was able to get me a good deal on a sweet, black '22 Mustang GT. The whole process was efficient and enjoyable. I am very excited! I'm also grateful was able to get me a good deal on a sweet, black '22 Mustang GT. The whole process was efficient and enjoyable. I am very excited! I'm also grateful for the accomodating and friendly vibes I encountered during my time at the dealership. No regrets here :) More
by Dcoopn
November 26, 2022
It was a pleasure to deal with a salesman that knows how to help thru the process that takes to purchase a new car . to help thru the process that takes to purchase a new car . More
by ELPLEBE1979
Employees Worked With
November 25, 2022
Car was promptly serviced and staff courteous . have delt with the dealership for many years. have delt with the dealership for many years. More
by hultmccutcheon
Employees Worked With
November 24, 2022
Darrick did a great job overseeing the purchase of my new Mustang Mach e. Because of COVID supply chain disruptions, it took a long time from order to delivery. While in transit, there was minor damage to th Mustang Mach e. Because of COVID supply chain disruptions, it took a long time from order to delivery. While in transit, there was minor damage to the front bumper. Darrick provided me a loner car while Koons Collision Center perfectly repaired the damage. I'd recommend Darrick to anyone considering buying a Ford or Lincoln. More
by petegill2016
Employees Worked With
