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Koons Ford of Annapolis
Annapolis, MD
1,871 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,871 reviews
Verified Customer
April 15, 2023
This had better be the last time I get essentially this same survey . two words same survey . two words More
by mtbcpapc
April 14, 2023
I bought a Certified preowned vehicle from there had a great experience. Would recommend them great experience. Would recommend them More
by Tharrigan730
Employees Worked With
April 14, 2023
Chuck was super helpful and made the process easy and fast! Helped walk me through everything and made sure I was all set and understood everything! fast! Helped walk me through everything and made sure I was all set and understood everything! More
by crfh
April 12, 2023
Service was outstanding and Mike is knowledgeable and kind. Because everyone was so friendly, I will be BACK. Thank you. kind. Because everyone was so friendly, I will be BACK. Thank you. More
by bubbastoo
Employees Worked With
April 12, 2023
Everyone is kind and friendly. They provide excellent service and is aware of my vehicle service needs. Your team is FANTASTIC and I will be back. :) They provide excellent service and is aware of my vehicle service needs. Your team is FANTASTIC and I will be back. :) More
by bubbastoo
Employees Worked With
April 12, 2023
excellent service in a timely manner Pick up and delivery was excellent! Mike Treas is the man! delivery was excellent! Mike Treas is the man! More
by KEN.PIEL
Employees Worked With
April 12, 2023
The service department is well organized and efficient. Communication from Mike Treas service advisor is excellent and timely. I have become a regular and loyal customer. Communication from Mike Treas service advisor is excellent and timely. I have become a regular and loyal customer. More
by JONAMBLER
April 11, 2023
I dropped off my ford F-150 to replace plugs and saw a check engine light. Poor communication and just flat out not responding. Not sure of the level of service expected post pandemic but won’t be going b check engine light. Poor communication and just flat out not responding. Not sure of the level of service expected post pandemic but won’t be going back. More
by Omartphones
Employees Worked With
Representative
