Koons Ford of Annapolis

Mike Tres is always transparent and knowledgeable about all my vehicles when I bring them in for service all my vehicles when I bring them in for service More

Mike Tres is the professional I trust to take care of me and my truck. A knowledgeable and experienced service manager who cares about your concerns and service experience. and my truck. A knowledgeable and experienced service manager who cares about your concerns and service experience. More

Great service and helpful technicians on site. They assist and make sure the customer is satisfied. They assist and make sure the customer is satisfied. More

Chuck was knowledgeable and easy to work with. He helped us through the entire process. He helped us through the entire process. More

I had a recall with a part that had to be replaced. I was given an appt. several months out. I called 2 weeks prior and I was moved up a week which was great. I got there on time, everyone was extre I was given an appt. several months out. I called 2 weeks prior and I was moved up a week which was great. I got there on time, everyone was extremely pleasant and helpful. The work was completed in the time I was quoted. I wasn't harassed about any other work that needed to be done (I take good care of my car) . I was very pleased with the service. Thank You. More

Did a good job and got it done before they said it would be done thank you Koons Ford be done thank you Koons Ford More

I was very happy w/ my purchase of the 2022 Bronco. Van was very easy to work with & seemed to know what was available. The Sales Manager & financial officer were also respectful & courteous. Van was very easy to work with & seemed to know what was available. The Sales Manager & financial officer were also respectful & courteous. More

Chuck helped me and my mom purchased a 2020 Toyota Corolla and was super helpful from the first point of looking at the car to driving it off the lot. He helped us go over the finances and warranties Corolla and was super helpful from the first point of looking at the car to driving it off the lot. He helped us go over the finances and warranties for my car and was overall super great and happy to help us! Will definitely buy another car from Koons with Chucks help! :) More

I have been dealing with the Annapolis Koons Ford for years and will continue. I will always recommend this store to include Mike Treas and the service dept. Thank you years and will continue. I will always recommend this store to include Mike Treas and the service dept. Thank you More

Usually very excellent service (over 5 times) but the last time I had to immediately return to shop after a mile or so out when my truck started "bucking" the whole time. I called service to have someone last time I had to immediately return to shop after a mile or so out when my truck started "bucking" the whole time. I called service to have someone come out to my location to evaluate my issue but nobody at the service dept. answered my phone calls. I made it back slowly (truck bucking the whole time) to the shop, and the issue was found and repaired in less than 10 minutes after arriving It was discovered that the air intake hose was mistakenly left unconnected to the carburetor. More