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Koons Ford of Annapolis - Service Center

Annapolis, MD

4.4
1,038 Reviews

1,038 Reviews of Koons Ford of Annapolis - Service Center

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March 29, 2025

Koons provides excellent pickup and return service. The service representatives are polite and professional. My car always returns in tip top shape. I highly recommend Koons Ford and Lincoln as my fav More

by LSEBORG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Matson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula
March 28, 2025

I appreciate the service. Earl is the best. He communicated with me the entire time. I was very happy. More

by JONATHANPEASTRIDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

Great experience. Very satisfied with the work that they did. Very easy to work with. More

by RGMARINARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALEX DOWNEY
March 26, 2025

I already replied when they serviced my Corsair on February 21st. They did an excellent job and everything worked out smoothly. More

by MARGOSILVEIRA97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Matson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

Long time customer, always feel welcome! Mike Treas and his team always “take care of business” and get my vehicles in and out pretty quickly! More

by EZRDR84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

Nice easy to do business with small dealership. Great customer lounge to use while there More

by RANDYSPARROW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Zavala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Treas
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

Earl took great care of us. Service was fast and friendly. Thanks for everything guys More

by BOBBYRUSS73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Great experience, Koons is very easy to work with, they are very knowledgeable and always looking out for the customer More

by sscharf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Zavala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dugovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Quick and friendly service very happy. Mine was a recall and they acted like I was a paying customer great attitudes all around More

by JGIUFFRE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Matson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2025

Very pleased with overall service at Koons Ford of Annapolis. Highly recommend them. Since 2011, I have had very good experience with the team. More

by GGEVAUDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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