Klamath Falls Toyota

Oil Change/New Wiper Blades I am always satisfied with my service at the KF Toyota dealer. They always look for recalls and keep me on track to keep my warranty up. That is wh I am always satisfied with my service at the KF Toyota dealer. They always look for recalls and keep me on track to keep my warranty up. That is why I will buy another Toyota in the future in KF. More

Excellent service. Everything was clearly explained, and my vehicle was ready when they said it would be. The waiting room had a desk and plugs for computer use while I waited. my vehicle was ready when they said it would be. The waiting room had a desk and plugs for computer use while I waited. More

Do your homework before purchasing a used vehicle from them I purchased a 2013 Toyota Tundra truck from the Klamath Falls Lithia Toyota Dealership about 5 months ago. I was told it didn't come with any remote I purchased a 2013 Toyota Tundra truck from the Klamath Falls Lithia Toyota Dealership about 5 months ago. I was told it didn't come with any remote entry devices, but I could get one programmed at any Lithia dealership. I attempted that in Medford Lithia Toyota dealership, and twice they have told me my truck doesn't have the computer installed that would allow for keyless entry. I then submitted a disapproving survey (received via email) regarding my purchase of the truck and the resulting misinformation I was given about the features of the truck. “Sarge”, a customer service representative from the Klamath Falls Lithia Toyota dealership, called me regarding my survey, and I told him my issue. He said he would investigate the issue and get back to me. He left me a voicemail stating that the truck did indeed leave the factory with the ability to have keyless entry, but was then outfitted with a work truck package, which removed that ability. He said his salesmen had no way of knowing that when the vehicle was sold to me. I called and talked to “Sarge” a second time, and he basically told me the value of this situation is only worth about a couple of tanks of gas. Seriously? According to the Medford Lithia dealership, to have the actual computer installed that I thought I was purchasing with the truck would cost several thousands of dollars, and potentially up to $5,000. “Sarge” also stated I could just come down, trade it in and purchase another vehicle. That is definitely not going to happen. My problem with this scenario is that I feel like I’m being told I’m out of luck and just deal with the fact that I’m paying for a truck that doesn’t have all of the features I was told it had. I’ve recently talked to the General Manager of the dealership and he indicated that they aren’t willing to buy the truck back, but he is willing to pay a partial amount of an aftermarket keyless entry system, or I could trade the truck in and purchase another truck from them. My biggest issue with this scenario is that I feel like I paid an inflated price for features I didn’t receive and they’re not willing to correct the problem, and my trust with this dealership is gone regarding doing any additional business with them. More

Excellent Service I bought my Honda in Medford, they said no problems getting lifetime oil changes in Klamath Falls. I have been going to Lithia Dodge for 2 years and I bought my Honda in Medford, they said no problems getting lifetime oil changes in Klamath Falls. I have been going to Lithia Dodge for 2 years and I haven’t been the happiest of customers. Today I went there to get oil changed they said if will be a 3+ hour wait. I expressed my unhappiness. They suggested I go back down Washburn Way to Lithia Toyota. I went there, the staff was so friendly and great service! Thanks to Daniel Bridgeman for all of his help. This is my place of service and I’ll be sure to recommend them! Thanks again guys great job!! More

Hassle free are you kidding me, I am not going to write a book, previous experience was good and only came in because I received a phone call! are you kidding me, I am not going to write a book, previous experience was good and only came in because I received a phone call! More

Owner of Toyota They seem to be faster than the other dealership. But when I needed new brake shoes it took them quite a while before they got the parts and got them They seem to be faster than the other dealership. But when I needed new brake shoes it took them quite a while before they got the parts and got them installed. But overall a good expierence. More

New Lithia Toyota is even better! I was afraid that the new location would bring lower quality of service, as I have experienced in other retailers/service centers in town. Thankfully, I was afraid that the new location would bring lower quality of service, as I have experienced in other retailers/service centers in town. Thankfully, I was wrong. They still provide the same level of service, which has always been excellent. Plus, the new waiting area is amazingly better than the old one! Plenty of seating and plenty of coffee! More

Bought 2015 Corolla LE Katy Hammond was very helpful and listened to what I described in my needs for a car, I even gave her a big hug when I left in my "new" car. I would Katy Hammond was very helpful and listened to what I described in my needs for a car, I even gave her a big hug when I left in my "new" car. I would ask for her again. I was also very impressed with Simon Smith. He handled the financial part of my transaction very well. More

Employees went above and beyond Kevin in Service went above and beyond (and the unknown person doing the oil change) and got my oil change done faster than a ride to return me home c Kevin in Service went above and beyond (and the unknown person doing the oil change) and got my oil change done faster than a ride to return me home could get there. I had an appointment at home and I appreciate him accommodating me. He also listens to me and explains all of my questions about my all-around service needs. More

Impressed Lithia Toyota in klamath falls oregon is the best, friendly customer service. Gave us the deal we wanted. We are very happy with our purchase. Lithia Toyota in klamath falls oregon is the best, friendly customer service. Gave us the deal we wanted. We are very happy with our purchase. More