Klamath Falls Toyota

In searching for a new 4Runner, I found Lithia Toyota of Klamath Falls far superior in customer service. Levi, Travis and KC were all very helpful. I traveled a fair distance to purchase there because of th Klamath Falls far superior in customer service. Levi, Travis and KC were all very helpful. I traveled a fair distance to purchase there because of their knowledge and friendly help. They answered my questions and called back when they said they would. Since purchasing, they have checked in to make sure I'm happy with my 4Runner and have helped with anything I have needed quickly. My experience with them was very professional and pleasant. And, I'm having fun driving my new 4Runner! More

The staff was all very friendly. I knew what I came for and Levi made it easy to finalize everything. It was a good experience over all. I knew what I came for and Levi made it easy to finalize everything. It was a good experience over all. More

The willingness to help me find a vehicle, compared to other dealerships I went to prior, was what made me know I wanted to buy from you. Multiple dealerships in Sacramento basically turned me away at the other dealerships I went to prior, was what made me know I wanted to buy from you. Multiple dealerships in Sacramento basically turned me away at the door, telling me they didn’t have anything to offer me and made no attempt to do future business with me. Even with initial contact only being through email, I felt valued and prioritized, leading to my decision to drive up and look at the options you had. More

The salesman, David Delaney, was very kind and informative. Plus, he's always available to answer questions, even after the purchase. informative. Plus, he's always available to answer questions, even after the purchase. More

There is one reason why I keep coming back to lithia Toyota--Daniel Bridgeman. Daniel listens to what I want, makes recommendations based on professional evaluation, and takes personal care of all my au Toyota--Daniel Bridgeman. Daniel listens to what I want, makes recommendations based on professional evaluation, and takes personal care of all my auto needs and requirements. I did not just stop with my own vehicle service, I brought all my grandchildrens vehicles in, and recommended him to all my friends as well. Thanks to Daniel to his incredible service. As a long time buisness owner I know that you cannot have a good sales department unless it is supported by an equally good service department, and Daniel does that for you. More

Professional and respectful experience. Chris was great to work with. Highly recommend working with Chris. Chris was great to work with. Highly recommend working with Chris. More

I walked in stating that I owe the staff an apology because the day before while confirming this appointment I expressed that I believed I was being overcharged for work I did not understand so I neede because the day before while confirming this appointment I expressed that I believed I was being overcharged for work I did not understand so I needed to set another appointment next month to fit everything into my budget. I purchased a lifetime warranty. The representative in charge stated he would take another look, he did and the work that needed doing cost much less than originally scheduled. Service was rendered in a few hours. Service that I understood and could afford. Thank you! More

Out of 48 years of purchasing new vehicles this was the worst experience my wife and I ever experienced. We purchased this vehicle remotely from home, understanding this was tough since we were unable to worst experience my wife and I ever experienced. We purchased this vehicle remotely from home, understanding this was tough since we were unable to travel due to health issues. The salesperson was quick in wanting our 2021 Toyota Tundra Limited with very low mileage. Offered several thousand under Carmax's offer. Claimed they don't mark-up vehicles and claimed they offered the discounted benefit to their customers. First hint honesty was lacking since their preowned vehicles didn't reflect that line of BS. When we opted to use Carmax his tone drastically changed. I had asked several times that both the salesperson and finance manager address my wife since she handles all the bills in our household. She never felt so discriminated against in her entire life. Majority of the time they would ignore her or not copy her on texts, emails, or placing calls. Then when it came to obtaining a small amount of financing the salesperson was very disappointed we would not use their local credit union for double the percentage rate then our credit union we were members of for 30 years. Thankfully they did accept a 500 dollar deposit so we felt relatively safe the vehicle wouldn't be sold out from under us. Then the next round of attitude we were faced with was those extra options we chose not to enroll in. The salesperson became quite irate when I opted out of the lifetime oil offer, especially since I had to use a Lithia service location. I have even a larger list of complaints associated with this purchase. The bright spot was we got the vehicle we wanted, and it was delivered by an employee (Ted) from the dealership that had a wonderful customer service attitude. More

Our salesperson Vannessa Baumgart was a joy to work with and in no way pushy or aggressive. She listened to my needs and was very patient and knowledgeable about the vehicle I bought. The dealer was very wi and in no way pushy or aggressive. She listened to my needs and was very patient and knowledgeable about the vehicle I bought. The dealer was very willing to work with me and were able to get me financed even with my challenging credit. Im very satisfied with my experience and plan to return in the future! More

Friendly, knowledgeable and they went out of their way to get us into our Dodge Journey. We couldn't be happier with our salesman, really was a pleasure to deal with. get us into our Dodge Journey. We couldn't be happier with our salesman, really was a pleasure to deal with. More