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Klamath Falls Toyota

Klamath Falls, OR

4.5
517 Reviews
Why Do So Many Toyota Drivers from Klamath Falls, Altamont, Medford and Grants Pass Trust Lithia Toyota of Klamath Falls? While we could try to think of an all-encompassing response, we prefer to break it all down for you, step by step. That way, all of the bases are covered, and you can feel at home from the moment you walk through the Lithia Toyota of Klamath Falls showroom doors. Aside from offering a great selection of critically acclaimed new Toyota models, we also keep an extensive catalogue of used cars on hand. What's more, our auto financing gurus are ready to turn you from a shopper to owner, on your terms. That means finding a car loan and Toyota lease that you're comfortable with. Lithia Toyota of Klamath Falls isn't, however, just a great resource for shoppers. Owners love our onsite car service and maintenance department. Staffed with highly trained technicians using only the finest Toyota parts, it subtracts the headache from the car-care equation. From beginning to end, Lithia Toyota of Klamath Falls is by your side. If you're interested in any one of the number of products or services we have to offer, simply stop by and see us today. Located at 2675 Washburn Way Klamath Falls, Oregon, we're a short drive away from Altamont, Medford and Grants Pass. Lithia Toyota of Klamath Falls located in Oregon's Klamath Basin, joined the Lithia Motors family of dealerships in May 1999 after being acquired from MDM Investment, Inc.; G.B. Investment Co. The dealership moved from downtown to their current location in 2001.
Contact Dealership

2121 Washburn Way

Klamath Falls, OR

97603

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Showing 517 reviews

November 16, 2023

I received advice that helped me make the right decision to get me vehicle repaired and the bill covered More

by Josephine stanton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Nov 17, 2023 -

Klamath Falls Toyota responded

Thank you, Josephine, for sharing about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 15, 2023

The prices are high for installing accessories. I was charged a flat rate which was 1500 for not a lot of work. More

by sfbepawater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Nov 16, 2023 -

Klamath Falls Toyota responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 14, 2023

So overall the experience was good, but some aspects were not clear. We were paying cash, so the options of transferring money were not discussed upfront. Also when we received the car the car had a couple o More

by ASMITAGOSAVI92
Recommend Dealer
Yes
Employees Worked With
Crystal and Travis
Nov 14, 2023 -

Klamath Falls Toyota responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

November 14, 2023

They went above and beyond! !! Great professional service and I was Amazed at how they treated me and my purchase. I will certainly be back after the new year for another purcha More

by kfourhorses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe, from the Service Department. Great great person.
Nov 15, 2023 -

Klamath Falls Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 13, 2023

They made our transaction smooth and convenient. The delivery driver was fantastic. Thank you again. More

by luke32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Klamath Falls Toyota responded

Luke, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 11, 2023

They are always kind and dependable. They do great work and provide all the services I need. More

by tori1009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2023 -

Klamath Falls Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 10, 2023

This is BY FAR the BEST dealership in southern Oregon. They are so easy to work with and really try and help. This is the 3rd vehicle we have purchased and anytime we come in, even for service we feel l More

by ET
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Armstrong
Oct 10, 2023 -

Klamath Falls Toyota responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Klamath Falls Toyota! Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

August 03, 2023

Extremely poor after market service from this dealership. We purchased and paid in full for our vehicle. Only one key fob was provided. Was told 2nd key will arrive in April, no news - in May salesman said J More

by eleileen
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Tim Boozer
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2023

I bought a Tacoma truck. I paid for a 3 inch lift. It took them over a month to get the truck to me. 3 times they had to redo it. Finally I took it to Les Schwab and they mad More

by Disgruntled
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matt Snipes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lana Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Klamath Falls Toyota responded

We are not pleased to hear of the incident you described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Lithia Toyota of Klamath Falls Team

March 12, 2023

First I had to talk to three different people to get assistance. I'm doing everything online and I explained the situation they then did not respond for a day and when they did it was answer these quest More

by Tequawrm
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Not listed
Mar 14, 2023 -

Klamath Falls Toyota responded

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact us so we can address and remedy your concerns. Sincerely, The Lithia Toyota of Klamath Falls Team

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