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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,124 Reviews

5,124 Reviews of Klaben Ford Lincoln - Service Center

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December 16, 2024

We have had Kim servicing our cars for over 20 years. She is knowledgeable, friendly and courteous. She always keeps us in the loop. Kim has always been very helpful. More

by gandcball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

Was fine they worked to get things corrected. Would bring my ford back . Good luck More

by tracer2u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Wiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 11 years now. High More

by fairyrain826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sigmund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Wiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

Klaben Ford Lincoln in Kent has a great sales and service department. My service advisor, Kim Wolfram is the best! I have been trusting Kim with all of our car work for over 20 years! She explains everyth More

by Lincoln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

Gavin was very helpful throughout the process. He was also great with follow up which is most appreciated. More

by ricktnixon
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

Love the service and highly recommend it! It saves so much time and is a treat not to have to wait in a dealership or garage. More

by LIGHTERRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Wiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

I just want to say that Robert was great, knowledgeable and friendly. Keep this Guy. More

by ronhanko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

I have had great experienced with both the sales teams and the service dept. regarding the leasing of my new vehicle. The Klaben team handles itself in a very professional and personal manner. I would h More

by rdhaury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

Mona is always great to work with. She always takes the time to answers my questions. Thanks Mona see you soon More

by diane.olsen1648
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2024

Our service was above average and we are very appreciative of the way the service center maintains the needs of our truck. Kim Wolfram is the best service manager that we have dealt with and she More

by Buyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
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