Klaben Ford Lincoln - Service Center

Friendly, professional, and was able to get my vehicle repaired quickly. She was even able to get below the original qoute, effectively saving me hundreds of dollars. Great with communication. I will be u repaired quickly. She was even able to get below the original qoute, effectively saving me hundreds of dollars. Great with communication. I will be using her again should I need the services. More

Great service department. My advisor, Mike, was with another guest and Sean stepped right in to get me started. Mike came back and finished the check in process throughly and My advisor, Mike, was with another guest and Sean stepped right in to get me started. Mike came back and finished the check in process throughly and quickly. We did a check of the vehicle together and he made sure all my questions were answered. I had concerns of intermintent brake noise they could not duplicate while I was there. Tom, the service manager, made sure to go on a test drive with me before the paperwork was completed to ensure my concern was addressed and there was no other issues. Tom runs a great shop/team and they earned all five stars! More

The customer service was excellent, and the repairs were completed fast. My vehicle was returned cleaned. completed fast. My vehicle was returned cleaned. More

Rob was courteous, polite, and knowledgeable. He took the time to explain the bill in detail and passed on some information from the mechanic. He took the time to explain the bill in detail and passed on some information from the mechanic. More

Service is always on time and with quality in workmanship. Would recommend highly. Kim is always easy to work with and understands the situation. She even recommends alternate options. workmanship. Would recommend highly. Kim is always easy to work with and understands the situation. She even recommends alternate options. More

I am sold on the mobile service. I look forward to my next purchase at Klaben Ford. If I was a salesman at Klaben I would definitely mention the mobile service. Awesome experience!! I look forward to my next purchase at Klaben Ford. If I was a salesman at Klaben I would definitely mention the mobile service. Awesome experience!! More

Routine maintenance made easy. They come to you via the mobile service. Always on time and perfect service. They come to you via the mobile service. Always on time and perfect service. More

After experiencing car issues on the way home from work, we were able to drop off the car that evening to Klaben. Mona contacted me the first thing in the morning to discuss the issues I was experiencing an we were able to drop off the car that evening to Klaben. Mona contacted me the first thing in the morning to discuss the issues I was experiencing and get me set-up with a rental. She followed up with me daily until the car was repaired a few days later. I really appreciate the great customer service given by Mona and the rest of the Klaben staff. More

On time, quick complete service. Scheduling was easy, Joe French does and excellent job in going over details and additional offerings. Scheduling was easy, Joe French does and excellent job in going over details and additional offerings. More