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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,202 Reviews

5,202 Reviews of Klaben Ford Lincoln - Service Center

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January 30, 2025

The service department was very good. The people are courteous and helpful. They also dealt with my recall. More

by Ifreudem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Brandon was very helpful with my issue i had with my 2021 F-150 and checked it out for me More

by Catfishslayer.1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Bart
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

Mid November my father was involved in an accident and needed collision work done on his GMC Terrain. My previous dealings, I knew there was only one place in mind, Klaben. I spoke to Artie after the acci More

by b_brinko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artie Gissinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

Thank you for servicing my ford edge, My vehicle was taken care of same day and taken care of as always. Thank you More

by MHARTEIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

Joe French is always incredibly helpful, kind, knowledgeable and professional. He’s been my go to service advisor for several years now. More

by Lindsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

Chris went above and beyond in the service and follow up of our two vehicles. More

by FFAVETTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

Great service from Kim the service advisor . Was able to get everything done for me on visit. More

by boroman78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

I am long time customer at Klaben and am very happy with the service I received and how I am treated More

by ilenin3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

Positive experience at the dealership. Gavin did a good job with communication for updates along the way as my vehicle was in shop. More

by yodaj21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Bujorian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Bart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Churpek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Bair
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

Best experience I’ve ever had at the dealership. Gavin is the best guy ever! More

by SEBASTIAN_DIMITROU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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