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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,333 Reviews

5,333 Reviews of Klaben Ford Lincoln - Service Center

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April 08, 2025

Gavin was on the ball and gave me updates regularly . He knew what was happening every time I called. He also called me when a new developmental happened. It was great service. More

by ttfranks952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Uzl II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Uzl II
April 08, 2025

Always have a great experience at Klaben. Good people that treat customers as like they matter. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

Great service, service workers, customer service, loyalty links, sales people, honesty, explanations, return calls, and fairness. More

by CBLAKEL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

Everyone I've dealt with at Klaben has been the best! You feel like you're part of the family and people do their best to help. A pleasure to deal with. More

by RWEST3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

Rob was great to work with. He was very friendly, knew past history of my vehicle when I arrived, and was great at communicating More

by tanyamiller50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

I definitely recommend knowing your stuff (finances, incentives, and vehicle details) before going to any dealership, but the staff I've dealt with at Klaben Ford have all been professional. Robert was More

by ajetzler5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

As always courteous and efficient service. Can depend on the drivers to be on time and friendly! More

by tjferguson28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Fairchild
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

Klaben made this experience so smooth. I was kept up on the progress of their work being done. Your all professional yet caring , thank you all that we’re a part of easing my mind. More

by jdarrow53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin Bruner
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

I have been bringing my car to Klaben since I bought it 9 years ago. It’s running great and I hope to have 9 more years! Mona Crooks has helped me to keep my car running in good condition. She has always bee More

by Miss Diana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

"I had never been in an accident before, so I wasn’t sure what to expect. After making a single call to Klaben Body Shop, they took care of everything for me. I worked with Kristin, who was incredibly h More

by Emma.masse2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin Bruner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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