Klaben Ford Lincoln - Service Center

I brought my Lincoln in for a re-call issue. Anthony Thurman greeted me, and did the work on my car. He called me with a potential problem and then called me back to say it was resolved without Anthony Thurman greeted me, and did the work on my car. He called me with a potential problem and then called me back to say it was resolved without a problem! His communication was excellent and appreciated! He even washed my car before finishing the job! I’m really impressed with Mr Thurman and Klaben Lincoln Mercury. I’ll return whenever I have another chance! Thank you! More

Mona is always great. She is the only person I deal with. Her knowledge and expertise is outstanding. She always make sure everything is done. She advises if things ne She is the only person I deal with. Her knowledge and expertise is outstanding. She always make sure everything is done. She advises if things need to be done and gives me an estimate of how much it will cost. More

I can always count on Klaben to provide great service. They care about their customers. They care about their customers. More

Working with Mona, the Servive Advisor, has always been a great experience! She is very knowledgeable and follows up to make sure I am always satisfied. I would recommend her to anyone I know. Thank you Mona great experience! She is very knowledgeable and follows up to make sure I am always satisfied. I would recommend her to anyone I know. Thank you Mona you are great 100% ! More

I had some concerns and a little anxiety. Joe and Sean addressed all in a very professional manner and made me feel comfortable about coming back. Joe and Sean addressed all in a very professional manner and made me feel comfortable about coming back. More

Gavin did a great job. He answered all my questions, and they had my car finished faster than anticipated. Great job Klaben! I would recommend Klaben to anyone interested i He answered all my questions, and they had my car finished faster than anticipated. Great job Klaben! I would recommend Klaben to anyone interested in buying a vehicle. More

Competent and speedy service. Pickup and drop off went smooth. Kim, my service advisor, was knowledgeable, polite and a pleasure to work with. Thank you! Pickup and drop off went smooth. Kim, my service advisor, was knowledgeable, polite and a pleasure to work with. Thank you! More

We love working with Kim! She is very friendly and makes our appointments extremely easy and keeps in communication with any changes! We couldn't ask for anyone better!! She is very friendly and makes our appointments extremely easy and keeps in communication with any changes! We couldn't ask for anyone better!! More

Gavin Fano, the service writer was very helpful and explained the repairs and was constantly keeping me updated. He quickly found me a rental car and I was in it within 20 minutes of dropping my vehicl explained the repairs and was constantly keeping me updated. He quickly found me a rental car and I was in it within 20 minutes of dropping my vehicle off. Although they had to take apart the dashboard and headliner to replace the radio parts, the vehicle was returned in excellent condition. Once again, I want to stress how important it was that Gavin kept me updated almost on a daily basis! Excellent five star rating for this service at Klaben Ford! More