Klaben Ford Lincoln - Service Center

Klaben Ford Lincoln Mona Crooks is the most knowledgeable and helpful as well as friendly employee I have ever encountered at a dealership. Appointments are made immediat Mona Crooks is the most knowledgeable and helpful as well as friendly employee I have ever encountered at a dealership. Appointments are made immediately. When there, I am in and out at an expedient pace. And am very satisfied with the whole experience at Klaben. More

Great Service I went in with a list of things I wanted fixed or inspected. They followed my list and in the process found more issues. Had all issues repaired wit I went in with a list of things I wanted fixed or inspected. They followed my list and in the process found more issues. Had all issues repaired with no problems. This is an 05 Mercury Mariner with 75000 miles. Kim is wonderful, kept me up on all items. More

Professional not Pushy Team at Klaben was considerate and consultative. High integrity. They took care of the maintenance needed and suggested other things to consider in th Team at Klaben was considerate and consultative. High integrity. They took care of the maintenance needed and suggested other things to consider in the future to have take care of, and explained everything in plain english (easy to understand). More

Can't beat Lincoln Valet services Very nice and convenient having car picked up and delivered back after service was finished. Valet left a nearly new car to be used during the service Very nice and convenient having car picked up and delivered back after service was finished. Valet left a nearly new car to be used during the service interval. More

thoughful experts Once I walked in, I was treated like an old friend. Floyd was very patient and professional. He and mechanic buddies not only solved my problem, but a Once I walked in, I was treated like an old friend. Floyd was very patient and professional. He and mechanic buddies not only solved my problem, but also thoroughly explained their solutions and answered my concerns. Awesome job! More

Excellent service Needed truck serviced due to AC not working up to par right before leaving for trip. Called Kim from service she got my truck in 1 day notice repaired Needed truck serviced due to AC not working up to par right before leaving for trip. Called Kim from service she got my truck in 1 day notice repaired and made the trip Thanks again Kim More

Recall on steering wheel Klaben in Kent fixed the problem, checked my tires and even washed my car. They have the best customer lounge, and the staff are wonderful. Klaben in Kent fixed the problem, checked my tires and even washed my car. They have the best customer lounge, and the staff are wonderful. More

Care maintenance made easy For the moment you walk in you are treated with kindness and respect. The service is professional. The environment is clean and comfortable. i always For the moment you walk in you are treated with kindness and respect. The service is professional. The environment is clean and comfortable. i always feel like i am geating quality work when i bring my vehicle in for service . More

Recall It was a good service. They repaired my car in a timely manner. I will recommend the service center to my friends. They are friendly It was a good service. They repaired my car in a timely manner. I will recommend the service center to my friends. They are friendly More

Very Satisfied with Repairs My 2013 Ford Escape needed extensive repairs to air conditioning and transmission. The service advisor kept me informed and offered alternate transpo My 2013 Ford Escape needed extensive repairs to air conditioning and transmission. The service advisor kept me informed and offered alternate transportation more than once. I'm happy with the way the transmission is shifting and love having air conditioning again. I wouldn't hesitate to take my car back to Klaben in Kent. More