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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,299 Reviews

5,299 Reviews of Klaben Ford Lincoln - Service Center

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June 16, 2018

Outstanding Kim my service rep. Is outstanding. The only problem I have was to get a opening with her I have to wait over a week to get the day I needed and she w More

by lwfolden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts department , Daniel Peters, Tim Casto
June 15, 2018

ESC repairs of steering gear and AC compressor Klaben service people (Kyle and Mike) were excellent as always, I normally work with Mike and Kyle helped out this time. I was disappointed to learn More

by DAVE19BK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Sott
June 15, 2018

Just Me and My Dealer Car dealerships/service departments sometimes get a bad rap. Those who are loud and negative get all the space while those of us who are satisfied nev More

by Gail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artie Gissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2018

Always a pleasure! It is always a pleasure working with everyone in the service center. I trust them and know my car will be in the best of hands. More

by walshbrf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Carter, Kenny King
June 13, 2018

Very professional and helpful Everyone and anyone that I have contact with during service is so professional and helpful! I will go back there for all my service and recommend this More

by PATMURSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Palomba
June 13, 2018

Recall The experience was great! Timely smooth and no issues! This dealership is great and I would recommend to anyone to deal with this dealership! Great jo More

by Irishrose9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carli Ramage
June 13, 2018

Recall They went all over the car for me, repaired the recall problem and found that I had oil leaking in my back shocks.... so they replaced them! It was a More

by rcookro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2018

very good wonderful service great guys like Floyd and James to work with. They inspect explain and make recomendations on maintenance needed with out being pus More

by gedaddy10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Sandy, James Perkins, Floyd Bowen
June 12, 2018

very good great service. They are always there to solve your problem, professional and friendly. you don't need to worry about anything, just leave your car to More

by Mark88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Perkins, Floyd Bowen
June 12, 2018

Great Service Quicklane was as professional and friendly as any place I ever been to in the area and continue to go there and recommend this facility everyone I kno More

by bsnyder1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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