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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
4,987 Reviews

4,987 Reviews of Klaben Ford Lincoln - Service Center

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May 10, 2024

Shelby is a pleasure to work with and we know our car is in good hands with Klaben Ford! More

by jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Wiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

We haven’t dealt with Klaben for about 20 years, however we bought a new Maverick from them about a year ago. We have dealt primarily with Louis Polos in truck sales and Mike Brandvold in service These two More

by hawkman33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Tenney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

Dave Mitchell helped me to change the lease from my husband's name to mine when my husband passed. Everything went smoothly with the assistance from the girls in finance. Joe French has been very pro More

by c71071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Mazzagatti
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

The staff, especially Kristen were wonderful starting with the first day bringing my vehicle in for estimate and photos. Repairs were made and my vehicle looked great! More

by Bpprincess03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin Bruner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024

Mike B always takes time to help me find the best solutions for my car issues and is excellent at explaining the details. I trust his guidance and the team at Klaben always completes the work in a ti More

by Kschultz1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024

Gavin is very professional, knowledgeable , and very helpful. All my concerns were addressed and answered. More

by YulinZhu
Recommend Dealer
Yes
Employees Worked With
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024

I like how they accommodate me no matter what I am there for & helpful on advice for things that need taken care of for my vehicle More

by Sandy
Recommend Dealer
Yes
Employees Worked With
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky for rental car
May 06, 2024

Anthony was amazing to work with! ! A++++ rating for him. He made an inconvenient event convenient. He was through, timely with updates and a pleasure to work with. More

by MARIALBURKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024

Mona always takes good care of me. Thanks for always providing great service! I will be back. More

by Fredc1948@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

I always have great customer service at Klaben Ford! Kim Wolfram, my Service Advisor, is always very friendly and thorough with explaining every detail of what was completed. Will recommend her and Kla More

by frenchk2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
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