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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
4,985 Reviews

4,985 Reviews of Klaben Ford Lincoln - Service Center

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July 31, 2024

Mike Cooney and Kim Wolfram have been superb to work with. We (husband and I) will continue to do business with them at Klaben Ford/Lincoln in Kent OH. More

by traxxasmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2024

Anthony was very professional and personable. It was a quicker turnaround than quoted. Very easy process. More

by Vheeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2024

I drove 45 minutes from Youngstown to buy my vehicle @ Klaben Ford Lincoln & continue to have it serviced at that location although there is a Lincoln service center closer to my home in Warren, Ohio. Fe More

by lmckinney669
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Wiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2024

I dropped my truck off for an appointment with Kim. Kim was not at her desk but Gavin immediately jumped in and said I’ll get you checked in for Kim she’s with a customer. Shortly following my appoin More

by JMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2024

Klaben Ford has very friendly associates and is always so clean. I have bought all my cars from Klaben because of the very friendly Sales and Service. More

by Deborah Cook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2024

Michael Albritton came out to our home to install our bedliner. BEST SERVICE EXPERIENCE EVER! Polite, knowledgeable, and speedy! We can’t recommend Klaben enough! Great experiences with great people!! More

by koricalderone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Albritton
July 20, 2024

Joe is always helpful and answers all our questions. Her goes above and beyond to be sure are vehicles are taken care of and that we have a good experience. More

by Lin10anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2024

Joe and klaben do a great job. They are customer service focused and easy to schedule appointments. More

by dbaumgardn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2024

Excellent BoAllen set me up with Anthony as my service contact and both have been Wonderful. Always pleasant and respectful. Always willing to help. I enjoyed my experiences at Klaben! More

by Mary Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2024

Super cognizant that your time and issues are important. Makes a big difference when in for service. More

by btisch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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