4,985 Reviews of Klaben Ford Lincoln - Service Center
Mike Cooney and Kim Wolfram have been superb to work with. We (husband and I) will continue to do business with them at Klaben Ford/Lincoln in Kent OH. with. We (husband and I) will continue to do business with them at Klaben Ford/Lincoln in Kent OH. More
Anthony was very professional and personable. It was a quicker turnaround than quoted. Very easy process. It was a quicker turnaround than quoted. Very easy process. More
I drove 45 minutes from Youngstown to buy my vehicle @ Klaben Ford Lincoln & continue to have it serviced at that location although there is a Lincoln service center closer to my home in Warren, Ohio. Fe Klaben Ford Lincoln & continue to have it serviced at that location although there is a Lincoln service center closer to my home in Warren, Ohio. Feeling comfortable & valued as a customer means alot & the interactions I have had with various employees has been outstanding. People greet you with a smile,ask how you are doing .Comfortable waiting area, snacks, tv & clean restrooms.How many places do that anymore?? Willingness to help & expedient service is a plus! I've had nothing but positive experiences ! You get what you pay for & alot more!Great customer service, as always! More
I dropped my truck off for an appointment with Kim. Kim was not at her desk but Gavin immediately jumped in and said I’ll get you checked in for Kim she’s with a customer. Shortly following my appoin Kim was not at her desk but Gavin immediately jumped in and said I’ll get you checked in for Kim she’s with a customer. Shortly following my appointment I received an email from Kim with an update and a video of my multi point inspection. The video was new for me and I really appreciate the extra steps to keep me informed of what is going on with my truck. More
Klaben Ford has very friendly associates and is always so clean. I have bought all my cars from Klaben because of the very friendly Sales and Service. clean. I have bought all my cars from Klaben because of the very friendly Sales and Service. More
Michael Albritton came out to our home to install our bedliner. BEST SERVICE EXPERIENCE EVER! Polite, knowledgeable, and speedy! We can’t recommend Klaben enough! Great experiences with great people!! bedliner. BEST SERVICE EXPERIENCE EVER! Polite, knowledgeable, and speedy! We can’t recommend Klaben enough! Great experiences with great people!! More
Joe is always helpful and answers all our questions. Her goes above and beyond to be sure are vehicles are taken care of and that we have a good experience. Her goes above and beyond to be sure are vehicles are taken care of and that we have a good experience. More
Joe and klaben do a great job. They are customer service focused and easy to schedule appointments. They are customer service focused and easy to schedule appointments. More
Excellent BoAllen set me up with Anthony as my service contact and both have been Wonderful. Always pleasant and respectful. Always willing to help. I enjoyed my experiences at Klaben! contact and both have been Wonderful. Always pleasant and respectful. Always willing to help. I enjoyed my experiences at Klaben! More
Super cognizant that your time and issues are important. Makes a big difference when in for service. Makes a big difference when in for service. More